Search results

Hey Anna131517 definitely not discounting your experience, I was just sharing what the protocol is and it happens this way very often. Can we have more context on what happened in your situation? Where did your five year old end up and what was she doing on her own outside of the youth...

It wouldn't really fit with the theme if it was another Soul Cat Lounge, but what do we know

Sorry I was transferred from the Magic! We heard that once they started opening it up to address one issue, more popped up like hercules and the hydra

In secure spaces for obvious reasons there are policies in place for devices especially since photography is not allowed when the kids are in secure programming and we store it for the kids when they're in here with us to use when they request it like contacting their family but again this is...

Here's what happens if crew encounter a lost child on board - (Code SIMBA) - Crew will first check if the kid is wearing a band to get their information from that to contact their family. While they're waiting to reunite Two Crew Members (never just one alone) escort them to a secure youth...

As far as we’ve been told when the work teams come in they can’t be in the same space with the kids and they have to access the piping in the walls. Random stuff getting flushed actually happens more often than you think and they come in at night to fix whatever got thrown down the loo which is...

We know believe me, most kids are pretty good about coming up to us to let us know but we get the occasional PA (potty accident) in the spaces.

Kids entering secure programming are being encouraged to go before they head in and to let counselors know early so they can be directed to the nearest restroom, like @lanejudy said this could mean moving everyone through the “secret passage” if we need to

Please if you’re giving ducks to the kids it’s better not to bring them into the Oceaneer Club /Lab but to keep them safe and happy in their suitcase! (Dealing with a pretty bad problem of a few ducks that went down the toilets somewhere on deck 5 on the Magic so they’re ripping it out and...

I used to hate some of the old lazy answers the original moms gave but now I would say maybe 90% of the time I rank their knowledge as above regular non-management Cast Member and beyond Guest Services but below definitively talking to a manager, they feel like talking to your friend who is a...

They were on a ship recently for their training and we were shocked at how much inside information they had on the Disney Treasure that I thought was only for CMs.

This is not quite accurate. In the past when they were the “Moms Panel” they were at about the knowledge level of travel agents. And back in the day these old answers they had weren’t the greatest to be honest. In the last few years PlanDisney is now trained through Traditions by the Disney...

This is the reason why the crew are having a hard time on board with this, these people and the ones in the comments are pretending like these are rumours when it’s written policy for us, and then Cast Members shoreside telling them they can still do this while we’re specifically told on board...

People already hide Porgs, especially during Open House hours in the Oceaneer Club!

It has happened - a guest very loudly angrily confronted a crew member trying to clean up ducks around the atrium yesterday and they were made to apologize to the guest even though she was just following instructions. 😞 ( She’s a veteran and the sweetest person and does not deserve this but she...

I wish I could say that there hasn’t always been a big divide in reality between the people who work shoreside who aren’t actively updating guests with information accurate to what’s on board but it’s kind of been like they make a policy, we have to implement on board and since crew members...

From what’s being said among the crew it was the holiday decorating team brought onboard who first complained, and then a USPH inspector, so that makes sense. The security teams were tasked with quietly removing the stuff they find but it got to be too much for them so it could be why this was a...

I think they don't want to guarantee a Yes for every cruise moving forward but depending on demographics they've shifted around the schedules to move YA up into Edge and waivers have been available. The kids seem to be perfectly cool with everything! *edit to say there are definitely some...

I hear one mom already shouted her way to Onboard credit and free cruise-long Internet "to keep track of her kids because they won't"

YES. I’ve had to have cast dismissed earlier just so they could quickly run and get ready to perform