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Sorry to hear you're having issues. We had issues all along with our park tickets from the moment I booked them until we arrived. We had park hopper showing online (not mobile) through MDE website but it wasn't showing up anywhere else and we were denied access to the parks. Unfortunately, we...

No, we did not have the bands. We had the standard "Key To The World" card which was our room key, park tickets, dining plan, room charging, etc.

We returned home last night from Movies and I definitely think you made a good decision. We weren't too happy with Movies. Lots of gross incidents there including diaperless babies in the pools, women dripping menstrual blood (I am not even making that up!) and LOUD people in the pools &...

Thanks! I have to say it was very frustrating and a total waste of our day. I mean, yes, I could have sent my husband into the Magic Kingdom with the kids and dealt with it on my own, but we had planned 1/2 day at Animal Kingdom and evening at Magic Kingdom. By the time we got rolling out of our...

Does anyone know where the official Disney announcement regarding the $15 fridge credit is? I mean, is it in writing somewhere? What date was it announced? If it was so standard to give this credit when asked for, I want to be compensated as well. I don't understand why we were refused... I...

We were refused the $15 per night credit at All Star Movies resort. At check in we were told we would have a fridge because virtually all of the rooms had been replaced. Sure enough, we didn't have a working one. We just checked out yesterday (9/14/13). We were there for 7 nights. We were told...

Jade, You are right. I had that with me too, but it didn't make a difference because it "wasn't in the computer". So frustrating!

I know, it was so bizarre. I couldn't understand how it happened, especially since Disney's own website was clearly still showing it, yet the mobile app and apparently every Disney guest services database was showing the opposite. If I wasn't so positive I absolutely selected park hopper I would...

Just returned home from 7 nights at All Star Movies resort with free dining, 5 days park tickets with park hopper option. I made the reservation online in late May, and was able to snag some great dining reservations including Be Our Guest (dinner) and Cinderella's Royal Table (dinner). Our kids...

Thanks for your responses! I'm glad to hear I'm not the only one with weird things like this showing up in my online reservations. I've also had my address CONSTANTLY reverting to our old address from a trip to Disney we made in 2009. I wish they let you do a little bit more yourself online...

Hi, We are heading to Orlando in two weeks. I was just looking at our online reservation page (through Disney directly) and noticed that our park hopper options for our tickets are listed for my husband & I, but not for our 4 year old daughter. I tried calling but was on hold FOREVER so I hung...

Thank you! That definitely helps clear things up.

Hi everyone, This is my very first post here, though I've been reading for a while. We are arriving late on Saturday 9/7/13 and leaving early the following Saturday 9/14/13. As far as our dining plan entitlements (we have the 1 table service, 1 quick service as part of the free dining offer...