azdisneymom
Mouseketeer
- Joined
- Aug 5, 2013
Because we weren't set totally on our dates yet because I was trying to find the best airfair deal, we had several free dining packages with several overlapping dates. My husband went on just now to cancel one because we narrowed down our arrival flight. He got to the last page and it said could not process at this time. He went back on to try again and all but one are GONE!!! He called and was told they can't pull them back up because you can't have multiple reservations for overlapping dates. Umm I did!! And your website cancelled them!!! We haven't gotten cancelation emailed, the reservations just vanished. I tried to rebook as new reservations , but it's not showing up as available. I told him to call back and move up the chain of command! I'm so upset!!! Hours of being up at 3am my time to book it all and now it's gone!!