Just off the Dream last Thursday and Shutters was my only really complaint about the trip. I found the info we got from the Shutters staff and other cast members as well as the navigator info very confusing.
1. Thought there would be photo ops as we went into dinner each night. Sadly no. This was an incorrect assumption on my part from a previous non-
dcl cruise.
2. Navigator had info on professional portrait taking but no info on when Shutters would be there for character encounters. Had a long talk with a Shutters person toward the end and they are working to rectify this, with perhaps a coding on the Navigator.
3. On a shorter cruise, no Shutters on night one or night three in the dining rooms. The explanation was not enough time.
4. Fairly limited times there were employees at the Shutters counter itself. Until I went there when it was open, I didn't realize there were a bunch of pictures to check on the wall that the photo recognition did not catch.
5. There were no candid photos taken except ones posed for in the dining rooms on nights 2 and 3 and for a very short time on CC. The ladies in my group did the CC 5K. No Shutters as we got off the boat (as we had to follow the 5K sign) and none for the run. No Shutters getting on the boat so we didn't get a pic with our families. We were all really surprised there was not at least someone at the finish line.
6. THere seemed to be a real lack of photographers. Not sure if this is the norm (as first timers) or just this sailing. We ended up with about 50 pictures on the CD but many of those were just duplicates of poses. Only about 20 distinct pictures. Just enough to make the CD a logical choice over the 10/15 picture packages.
7. No stock photos to buy digitally. None even offered like photopass has for the parks. I was able to buy a few character poses for CC but no on disc. I scrapbook digitally so I will scan them. It seemed weird that there would not have at least been some offered.
8. Because of the limited time for the professional pictures, the atrium at those times was CRAZY!! We kind of figured it out by the third night but keeping 4 kids 10 and under in line and clean was a challenge!
I thought I would pass all this on so that anyone heading out as a first time DCLer like me would know!! (all of it passed on to DCL also)
Patti