You were probably just speaking to a CM in the main WDW incoming call center, not anyone at POFQ.
POFQ and POR both do a number of special activities for Halloween, mostly during the daytime but they do theme the campfires and outdoor movies to Halloween in the evening. See the archived schedules at
www.portorleans.org/recreation-activites-schedule.php for an idea of what they did last year.
However, the Halloween Party in the Magic Kingdom is wonderful, with a great parade and fireworks show and lots to see and do. I'd highly recommend going at least once if you can, although I'd suggest maybe avoiding the one on the 31st October itself as that day will be packed - choose one a little earlier if you can (early week days are usually slightly quieter).
Andre