They had a pajama party with Goofy in the Oceaneer Club, and gave out these adorable travel-size pillows with Timon and Pumbaa on them and fabric markers the kids could color in the pictures with. It just so happened that Ernie Sabella, the voice of Pumbaa, was on our sailing and was doing an autograph session the next day. I suggested to Tyler Dean that we go and bring his pillow for Mr. Sabella to sign.
When it was our turn, TD went up there and shyly handed over his pillow, and Mr. Sabella was so excited -- he had no idea they were even giving out pillows with Timon & Pumbaa on them. He expressed all this to Tyler Dean in his best Pumbaa voice, and signed the pillow "To Tyler Dean from your friend, Pumbaa." TD was beaming. Fast forward to the last morning, hectic as always, and at breakfast we realize the pillow is not with him. We run back to the stateroom but it had already been stripped. We were told to check with lost and found back at the terminal, but we had no luck. The lady there said it would take a day or two for items to make it there, and to keep calling back. I called for a week, nothing. Tyler Dean was heartbroken. :-(
A couple of months went by, and he still talked about that pillow. I called DCL and explained the situation, and asked if they had a way I could just purchase another of those pillows, the way you can order items through WDW merchandising if you forgot to get something at the parks. She said "Let me see what I can do and I'll call you back." I didn't hear back for a week, and assumed it was a dead end.
Then a package showed up on our doorstep. It was another pillow -- re-signed by Ernie Sabella. It turned out he had sailed on the Magic again, this time with his mother, and they explained the whole situation to him and he graciously signed another pillow for my son. And now turning 17, TD still has and still cherishes that pillow.
And things like that are why we love Disney so very, very much.
-gina-
I'll just apologize now if I start rambling between now and noon Thursday when I flee from work... Lol.
Thought I would share a couple of Magic stories while we wait... Please feel free to share yours too!!
Tyler Dean was heartbroken. :-(
A couple of months went by, and he still talked about that pillow. I called DCL and explained the situation, and asked if they had a way I could just purchase another of those pillows, the way you can order items through WDW merchandising if you forgot to get something at the parks. She said "Let me see what I can do and I'll call you back." I didn't hear back for a week, and assumed it was a dead end.
Then a package showed up on our doorstep. It was another pillow -- re-signed by Ernie Sabella. It turned out he had sailed on the Magic again, this time with his mother, and they explained the whole situation to him and he graciously signed another pillow for my son. And now turning 17, TD still has and still cherishes that pillow.
And things like that are why we love Disney so very, very much.
-gina-
I actually started to tear up at my desk when I read that. This is why we cruise Disney. :
glorib said:That is my scream of frustration because the dealership cracked our water pump putting the engine back together today after replacing the timing chain! So now our car will be ready tomorrow afternoon. I'm about to come unglued!
On a happier note, Gina's story reminded me of why we are Disney people (kinda long, so bear with me):
Our first time at WDW, my daughter fell and busted her head open. Obviously needed stitches. We were staying on-property, so we had no transportation to take her to the ER ourselves, AND we were about 30 minutes out from our character lunch with Leo, June, etc (the Playhouse Disney characters.)
So, here comes a CM who summons the paramedics. They come and evaluate her, confirming that she needed stitches. They take us to first aid to wait while they made arrangements for a van to come and pick us up to take us to an urgent care center. While we were waiting, I asked about canceling our reservation and re-scheduling. No problem! Meanwhile, here comes the van to take us and as we're walking out to get in, here come Leo and June! Now, we didn't actually get to meet them because DD was so upset and hurting still, but I know they had send them there for her!
So they take us to urgent care, give us a card so we can call them back when we're done, and let us know that they will also swing us by a pharmacy afterward if needed. They took such good care of us and DD especially! We've been sold on Disney since.
Incidentally, DD of course still has her scar (she did get the liquid stitches) and we call it her "permanent souvenir."
This will be our first cruise, but I'm sure of the fact that we'll get the same awesome service and commitment! Can't wait!
glorib said:Been up since 4 this morning because I just can't sleep! We're mostly ready - just the few last minute things to pack and we'll be all set! (Although I do feel like we're taking every. single. thing. we own!)
Now to just get through the day! I think I can, I think I can, I think I can...
I am SO ready for this vacation! Ready for all those sea days...
Debbie (I keep forgetting to sign my name)
Been up since 4 this morning because I just can't sleep! We're mostly ready - just the few last minute things to pack and we'll be all set! (Although I do feel like we're taking every. single. thing. we own!)
Well, we've dropped the boys at school. My dad and I loaded all of my stuff into the van and then he headed home to finish up (they live less than a mile for us). My mom will come home from work at 11:30 and they will come over to get me and then we'll go get the boys from school, quick stop back home to offload all their snow gear and school stuff and then we hit the road! Should be on the road no later than 1. Can't wait to see you all there!
Stephanne