Port Orleans Riverside FAQ thread --- 2012, Part Three --- NOW FULL / CLOSED

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That's awesome! I won't have access to a fax until Sunday, but we'll do it then!! I have the fax example you posted recently so I'lll use that and then send it to the fax number that's in the first post, is this correct?

Thanks Venom!!!

No problem it's for you all to use!!! By all means your very welcome!
 
That's awesome! I won't have access to a fax until Sunday, but we'll do it then!! I have the fax example you posted recently so I'lll use that and then send it to the fax number that's in the first post, is this correct?

Thanks Venom!!!

There's a way to send faxes via the internet. I haven't done it in a while (although I need to for my fax request), but if you Google it you should be able to find out how
 
We are also ready to do online check-in, but waiting until after we fax our room requestlol

No need to worry. Online checkin information is not looked at by the resort until a few hours before your stated arrival time. It doesn't matter when you do it really, your fax will be seen first.

Andre
 


No need to worry. Online checkin information is not looked at by the resort until a few hours before your stated arrival time. It doesn't matter when you do it really, your fax will be seen first.

Andre

That's good to know, maybe I'll do my online check-in today!

Thanks Andre!
 
luvlife said:
I can't believe our trip is only one week away! I'm so excited, I think my family is ready to send me off early:rotfl:
I wanted to thank everyone for all of their help, this thread has been so wonderful in the planning of our trip.
The time that Andre and Venomhatch invest is invaluable to all of us:goodvibes

Thanks again:worship:

Agreed! They are really awesome! I am confident in all my decisions for my upcoming trip, and especially my choice to have my families stay at POR after reading this thread!
 
charsav said:
Very big thank you to Venomhatch for helping us out! Got confirmation that our room request wish list will be coming true for our trip next week!
CONGRATULATIONS! How did you get confirmation? Email? I sent my fax and I'm waiting for my ten day mark to call but I was wondering if I would have to wait until arrival to find out?
 


Finally got our confirmation number - type it in to the website...and she mistakenly booked us at POFQ.

I called to try to have it fixed but it's not looking good :(
 
ReluctantDisaholic said:
Finally got our confirmation number - type it in to the website...and she mistakenly booked us at POFQ.

I called to try to have it fixed but it's not looking good :(

Oh no!! How did that even happen?? Good thing you at least realize it before you try to check into wrong hotel!
 
Finally got our confirmation number - type it in to the website...and she mistakenly booked us at POFQ.

I called to try to have it fixed but it's not looking good :(

Did you say you were booking through a TA? If so Id call them back and let them hear it. Ask them to do what ever they can to rectify it. If they have to pull something out of their you know. But even I cant fix that. Wow I would never use that person again.
 
Oh no!! How did that even happen?? Good thing you at least realize it before you try to check into wrong hotel!

Well the mickey mail would have shown up with POFQ on it then realizing a problem was apparent. But still Id be super angry right now.
 
Finally got our confirmation number - type it in to the website...and she mistakenly booked us at POFQ.

I called to try to have it fixed but it's not looking good :(

Oh no... That is awful!

FQ is a VERY nice resort though - and if I was to have any resort as a "mistake", it would be that one... but normally FQ is my first choice, and this will be our first POR stay. :thumbsup2

Was it your TA that booked the room wrong? If so, he/she should be able to (hopefully) pull some strings to fix it.

Sending Pixie Dust your way.

D~
 
Our travel agent booked it through a wholesaler - who apparently booked us at POFQ with Riverside as a "request"...which makes no sense to me at all. No clue where they would come up with that. She's going to call them Monday morning when they open and see what she can do...

We've stayed at POFQ twice before and loved it, but wanted and paid for POR garden view (that's what we had quoted and the amount we gave her - which was the identical price as the exact same thing we had quoted by WDW) and have been assuming all along that's what we're getting...not POFQ standard view.

Now I'm going to worry that our tickets and dining are messed up too :mad:
 
Our travel agent booked it through a wholesaler - who apparently booked us at POFQ with Riverside as a "request"...which makes no sense to me at all. No clue where they would come up with that. She's going to call them Monday morning when they open and see what she can do...

We've stayed at POFQ twice before and loved it, but wanted and paid for POR garden view (that's what we had quoted and the amount we gave her - which was the identical price as the exact same thing we had quoted by WDW) and have been assuming all along that's what we're getting...not POFQ standard view.

Now I'm going to worry that our tickets and dining are messed up too :mad:

OH, that travel agent would NOT hear the end of it from me!! That is horrible!! Hopefully you can get this resolved right away on Monday! Pixie Dust sent your way!!!pixiedust:
 
Finally got our confirmation number - type it in to the website...and she mistakenly booked us at POFQ.

I called to try to have it fixed but it's not looking good :(

And this is why I book everything myself. That being said, I really hope it works out for you. This is the TA's mistake and they need to rectify it. I hope everything works out and please keep us updated.
 
HI All!

In 13 days we'll be checking in to POR. It will be our first trip as a family of 5 and first time in the AB section of the resort:goodvibes I'm so beyond excited!

Could some one tell me if the address listed on the first page of this thread (with the facts) is the address I'd use to have some items shipped from Walmart? Also, any chance you may know how far in advance I should order? :confused3

Thanks so much!!
-Kelly
 
We're leaving tomorrow!!! :cool1::cool1::cool1::cheer2::cheer2::earsboy:

We're not finished packing (or even close, really), but considering we're usually rushing to pack at the last minute, I feel like we're doing OK. I plan to have the car all packed tonight, so all we have to do in the morning is get the kids dressed, feed them, strap them in and go!
 
We are staying at POR March 6-10. I was going through online check-in today and noticed that one of the options for room preference is "water view". Since pool view and river view are their own room categories when booking (with an extra cost), why would water view be a preference option in online check-in? Is this for swamp or fountain view rooms? Any experience with this?
Just curious...
 
We're leaving tomorrow!!! :cool1::cool1::cool1::cheer2::cheer2::earsboy:

We're not finished packing (or even close, really), but considering we're usually rushing to pack at the last minute, I feel like we're doing OK. I plan to have the car all packed tonight, so all we have to do in the morning is get the kids dressed, feed them, strap them in and go!

Safe travels!! :goodvibes
 
kmg1107 said:
We are staying at POR March 6-10. I was going through online check-in today and noticed that one of the options for room preference is "water view". Since pool view and river view are their own room categories when booking (with an extra cost), why would water view be a preference option in online check-in? Is this for swamp or fountain view rooms? Any experience with this?
Just curious...

Water view is pool view. They changed the categories last year- river, water, garden, and standard. Preferred is also a category for Alligator Bayou. The beginning of this thread should have the categories explained.
 
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