bubba's mom
<font color=red>Proud Redhead<br><font color=darko
- Joined
- Jul 14, 2004
I stayed for my first time at RPH 6-9-6-14 and I was not impressed at all. The first night (after a hot day at the park), I returned to the hotel to take a relaxing shower only to find there was no hot water. I called the front desk and was informed that they had a power outage and that was the reason for this. Also, the ice machine on my floor was out of order and I had to go another floor to get ice. The next night the ice machine did not have any ice and went to another floor and it was empty as well. I ran into another guest who was having the same problem. A bell hop said he would bring up ice to both of us in a few minutes. I haven't seen that bag of ice yet. I did call down to the front desk and complained about the ice situation and also mentioned the no hot water deal from the night before. The person I spoke to said that there was a fire in the hotel the day before and that was the reason there wasn't any hot water and she would check on the ice. I told her this was my first stay at the hotel and I was not impressed. She informed me that she had stayed at the hotel herself and she thought it was fine. Anyway she tranferred me to someone else. This lady offered $50 off my room and a breakfest buffet comp for my inconvenience. I later ordered room service and requested ice. They sent a pitcher of ice water and 2 glasses of ice water. On the 3rd day, I was able to get ice from the ice machine and also had a ice bag (I didn't have one the 2nd day). The 4th day, housekeeping didn't empty the melted ice from the bag in the bucket, nor did they leave a fresh a bag. I emptied the water and guess what, no ice in the ice machine. I called down and they brought up a bag to me. The last night, no ice bag, but I was able to get ice from the ice machine. The hotel was very noisy. I had a pool view room. It was as if i was at the pool instead of my room. I could hear everything. The guests on my floor were noisy as well. I could even hear people walking down the hall in flip flops. I won't be staying at the RPH anymore. I'll go back to the PBH.
Wow.
You posted this EXACT same review on 3 different threads.
We get it already. YOU didn't have a good stay.