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I stayed for my first time at RPH 6-9-6-14 and I was not impressed at all. The first night (after a hot day at the park), I returned to the hotel to take a relaxing shower only to find there was no hot water. I called the front desk and was informed that they had a power outage and that was the reason for this. Also, the ice machine on my floor was out of order and I had to go another floor to get ice. The next night the ice machine did not have any ice and went to another floor and it was empty as well. I ran into another guest who was having the same problem. A bell hop said he would bring up ice to both of us in a few minutes. I haven't seen that bag of ice yet. I did call down to the front desk and complained about the ice situation and also mentioned the no hot water deal from the night before. The person I spoke to said that there was a fire in the hotel the day before and that was the reason there wasn't any hot water and she would check on the ice. I told her this was my first stay at the hotel and I was not impressed. She informed me that she had stayed at the hotel herself and she thought it was fine. Anyway she tranferred me to someone else. This lady offered $50 off my room and a breakfest buffet comp for my inconvenience. I later ordered room service and requested ice. They sent a pitcher of ice water and 2 glasses of ice water. On the 3rd day, I was able to get ice from the ice machine and also had a ice bag (I didn't have one the 2nd day). The 4th day, housekeeping didn't empty the melted ice from the bag in the bucket, nor did they leave a fresh a bag. I emptied the water and guess what, no ice in the ice machine. I called down and they brought up a bag to me. The last night, no ice bag, but I was able to get ice from the ice machine. The hotel was very noisy. I had a pool view room. It was as if i was at the pool instead of my room. I could hear everything. The guests on my floor were noisy as well. I could even hear people walking down the hall in flip flops. I won't be staying at the RPH anymore. I'll go back to the PBH.

Wow.

You posted this EXACT same review on 3 different threads.

We get it already. YOU didn't have a good stay.
 
We stayed at RPR last week. We had room 3224 (pool view) and 3223 (across the hall - lagoon view). Both rooms were ready when we checked in at 7 am. We had no issues --- everything was great (although we never went searching for ice). We got our welcome gift and free CD the first day (YouFirst privileges). No overcharges. Everything was clean and the only noise we heard was the teenager in the next room (which was connected) complaining about something. We just put the bolster on the floor at the door and that was the end of that.

We didn't hear any noise from the pool at all.

We had requested that the rooms be close together by using the Contact Us page on the website and it worked great.
 
I guess I'm the only one who has ever done this.

In THREE separate threads...yes...at least in recent years that I've seen.

There have been others who have posted IN a thread and then started an entire new thread about it.....
 


We stayed at RPR last week. We had room 3224 (pool view) and 3223 (across the hall - lagoon view). Both rooms were ready when we checked in at 7 am. We had no issues --- everything was great (although we never went searching for ice). We got our welcome gift and free CD the first day (YouFirst privileges). No overcharges. Everything was clean and the only noise we heard was the teenager in the next room (which was connected) complaining about something. We just put the bolster on the floor at the door and that was the end of that.

We didn't hear any noise from the pool at all.

We had requested that the rooms be close together by using the Contact Us page on the website and it worked great.

We are going to need rooms close by too. Where your rooms in the dog tower? Do you have pics of your view? Double queen or King? I'm glad you were able to get into your room that early!! Gives me hope!
 
We are going to need rooms close by too. Where your rooms in the dog tower? Do you have pics of your view? Double queen or King? I'm glad you were able to get into your room that early!! Gives me hope?

Sorry, no pictures, we've been so many times we forget to take pictures. I'll start doing that from now on with room views and post them since we have been going 3 or 4 times a year lately.

One of our rooms was double (water view) and one was king(pond view). We were not in the dog tower. I really thought the pond view was gorgeous!
 


Hi! My husband and I are planning our first visit to Universal for this October and will be staying at RPR for two nights. I have a waterview king room booked (cheapest AAA rate available). We were hoping to be closest to the walkway to IoA (tend to walk over taking a boat) with a view of the park. I requested Tower 1, higher floor, not a pool view room (partly for the noise and partly because I thought the pool view side would face away from the park). Was that right? :confused3

Thanks in advance for the help!
 
Hi! My husband and I are planning our first visit to Universal for this October and will be staying at RPR for two nights. I have a waterview king room booked (cheapest AAA rate available). We were hoping to be closest to the walkway to IoA (tend to walk over taking a boat) with a view of the park. I requested Tower 1, higher floor, not a pool view room (partly for the noise and partly because I thought the pool view side would face away from the park). Was that right? :confused3

Thanks in advance for the help!

Pool view and water view are considered to be the same. If you want park view from tower 1 make sure you request park view or else you may very well get pool view.
 
Thanks for the reply! The woman on the phone at reservations said that waterview would either mean pool or harbor view. I asked for harbor view hoping that this was the side of tower 1 facing the park. I can't tell from the various maps if that's the case or not. I am probably way over-planning this!
 
Sorry, no pictures, we've been so many times we forget to take pictures. I'll start doing that from now on with room views and post them since we have been going 3 or 4 times a year lately.

One of our rooms was double (water view) and one was king(pond view). We were not in the dog tower. I really thought the pond view was gorgeous!
Thanks.
 
Thanks for the reply! The woman on the phone at reservations said that waterview would either mean pool or harbor view. I asked for harbor view hoping that this was the side of tower 1 facing the park. I can't tell from the various maps if that's the case or not. I am probably way over-planning this!

A week before you go, email them through the contact us page on the Loews website telling them exactly what you would like.
 
Thanks for the reply! The woman on the phone at reservations said that waterview would either mean pool or harbor view. I asked for harbor view hoping that this was the side of tower 1 facing the park. I can't tell from the various maps if that's the case or not. I am probably way over-planning this!

We just arrived home from our trip 7-19 thru 7-23. My wife and I were in room 1243 with a pond/ entrance bridge view(we were on the lower 2nd floor). Her mom and brother were in rooms 1248 & 1250 both with views of the water taxi route and I think the park. Any rooms in the upper floors 1?40-1?50 would have a park view. Some one else may chime in on at which floor,3 or above, clear the trees and can see the park.

Another note for anyone interested, our party split and took two different routes from the walking path to our 2nd floor rooms and found that if you split off and go toward the main entrance through the lobby it was just a bit faster(hard to believe) for our group. Had to keep the little ones away from seeing the pool late at night!
 
We just arrived home from our trip 7-19 thru 7-23. My wife and I were in room 1243 with a pond/ entrance bridge view(we were on the lower 2nd floor). Her mom and brother were in rooms 1248 & 1250 both with views of the water taxi route and I think the park. Any rooms in the upper floors 1?40-1?50 would have a park view. Some one else may chime in on at which floor,3 or above, clear the trees and can see the park.

Another note for anyone interested, our party split and took two different routes from the walking path to our 2nd floor rooms and found that if you split off and go toward the main entrance through the lobby it was just a bit faster(hard to believe) for our group. Had to keep the little ones away from seeing the pool late at night!

We have a waterview booked so was going to ask for tower 1 or 3 floor 6 or 7 harbour view. Would this be looking at the park in the distance:confused3
 
We checked into RPR on the 6-30 for 5 nights, booked a pool view room via a uk booking site, at checkin we were asked if we would like to give our room up for a comp club room :yay::yay: we had room 7313, in this case 13 was definatly lucky for us,

Had a fantastic stay, this was our second stay and hope to be back soon
 
We have a waterview booked so was going to ask for tower 1 or 3 floor 6 or 7 harbour view. Would this be looking at the park in the distance:confused3

Tower 1 has view of IOA if you get the correct side...Tower 3 is pool/water view.

We checked into RPR on the 6-30 for 5 nights, booked a pool view room via a uk booking site, at checkin we were asked if we would like to give our room up for a comp club room :yay::yay: we had room 7313, in this case 13 was definatly lucky for us,

Had a fantastic stay, this was our second stay and hope to be back soon

I think you mean room 3713...there is no room # beginning w/ a 7. Just don't want to confuse peeps. ;)
 
Tower 1 has view of IOA if you get the correct side...Tower 3 is pool/water view.



I think you mean room 3713...there is no room # beginning w/ a 7. Just don't want to confuse peeps. ;)

OOOPS, Thanks for pointing that out, yes you are right we were in 3713,
 
After reading all the replies on this thread last night I sent a request in for Tower 1 Park view and by this morning I had a reply that my request was put on my reservation. So hopefully it will be honored when we get there. It was worth a try. And thanks everyone for the heads up!
 
Room 3750 (Club)

2 queens (connecting door to 3748)

View of the highway - reasonably close to the lounge

TV & telephone u/s :sad2:

Room ready at 16:02 (we checked it at 7:30am ;) )

Extremely disappointed at the standard of service at RPR (apart from the Lounge) - will go back to HRH next trip
 
Room 3750 (Club)

2 queens (connecting door to 3748)

View of the highway - reasonably close to the lounge

TV & telephone u/s :sad2:

Room ready at 16:02 (we checked it at 7:30am ;) )

Extremely disappointed at the standard of service at RPR (apart from the Lounge) - will go back to HRH next trip
Oh tracey sorry to hear that you had a bit of a raw deal. I was torn between the two resorts and when I read things like this it make me wonder if I should have chosen HRH. I suppose there is always someone who gets a poor deal and service. Its normally me:eek: Its my 40 th on the second day we ate RPR so I hope we dont get a highway view though I have paid for a waterview. I suppose its luck of the draw. I thought being club you would have had a better view than that.Ddi you not asked to be moved?
I suppose the amount of time spent in the room is minimal and if you are like me you dont like to complain. Once again sorry your stay wasnt so good:lovestruc
 

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