Yet another memory maker question!

Mom2Stitch

DIS Veteran
Joined
Mar 1, 2012
Messages
2,064
Last trip I had this down pat-this year they add the watermark and I'm ready to scream! I'm finally getting around to downloading my pics and wanting to add the borders and stickers after our trip. I'm so frustrated with the water mark. I've downloaded some of the pics several times, but when I go back to edit the watermark is still there. I've hit download all, and that doesn't work either. We paid for this and have more than 300 pictures. What am I doing wrong?

After having a trip that was less than magical, this is only adding to the bad memories!
 
I didn't have a watermark on mine....we were there in July. I might contact them and see if they can fix it.
 
You need to edit (the watermarks remain while editing) after all edits are complete then download. the watermark should be gone on the version that you downloaded which now resides digitally on your computer. If the download contains watermarks (not the version on photopass site) then you would need to call photopass services.
 
You need to edit (the watermarks remain while editing) after all edits are complete then download. the watermark should be gone on the version that you downloaded which now resides digitally on your computer. If the download contains watermarks (not the version on photopass site) then you would need to call photopass services.

Really you have to edit with the watermarks? Well that's what my frustration is, oh well, guess nothing can be done about that.

Thank you for the response!
 

Really you have to edit with the watermarks? Well that's what my frustration is, oh well, guess nothing can be done about that.

Thank you for the response!

Oh my gosh. We just got home and I am trying to edit my pics and this is driving me crazy! I have been doing photopass for years and this is the worst. On at least half the pics the watermark is right across our faces and I can't even tell if our eyes are open or if the photos are worth editing. All the videos and special shots are driving me crazy too. Inevitably our best pic (and the one I likely will want to use in the photopass book I want to make), is one they turned into a video and that there is not another copy of. Also, what is with throwing Tink at the top of about 25% of the photos. I like Tink, but I don't want her on everything- sometimes I just want the unobstructed photo of Spaceship Earth or the Castle or Chinese Theatre. Again, more pictures they don't have an additional copy of that I want to use for the book. We have an EPCOT photo that they turned into an Inside Out photo and Joy is right on top of DD's face- can't even see DD's face in the picture!!!

Did you still have park specific borders? I like to put those on some of the shots, and there are not any available at all. I wonder if this is just a glitch today, or if I am out of luck there too.
 
Oh my gosh. We just got home and I am trying to edit my pics and this is driving me crazy! I have been doing photopass for years and this is the worst. On at least half the pics the watermark is right across our faces and I can't even tell if our eyes are open or if the photos are worth editing. All the videos and special shots are driving me crazy too. Inevitably our best pic (and the one I likely will want to use in the photopass book I want to make), is one they turned into a video and that there is not another copy of. Also, what is with throwing Tink at the top of about 25% of the photos. I like Tink, but I don't want her on everything- sometimes I just want the unobstructed photo of Spaceship Earth or the Castle or Chinese Theatre. Again, more pictures they don't have an additional copy of that I want to use for the book. We have an EPCOT photo that they turned into an Inside Out photo and Joy is right on top of DD's face- can't even see DD's face in the picture!!!

Did you still have park specific borders? I like to put those on some of the shots, and there are not any available at all. I wonder if this is just a glitch today, or if I am out of luck there too.

There were park specific borders this summer, though it took a bit to find them I felt. Also, it only shows for the park you are on if I remember correctly. Good luck, I felt like there were a few less options but still options.
 
With the MM can you edit and then DL then when finished or is the goal to print them? I am a digital scrapbooker and such and my goal is to purchase this and have my copies so I can make my layouts and albums.
 
With the MM can you edit and then DL then when finished or is the goal to print them? I am a digital scrapbooker and such and my goal is to purchase this and have my copies so I can make my layouts and albums.
You can edit if you want to (add digital borders and stickers). You can download them all and have the digital files. They will work great for your purposes (they can also be printed as individual prints or whatever you want.)
 
We were at Disney 3 weeks ago. As soon as we activated the MemoryMaker, the watermark disappeared completely. There were also lots of park specific borders and stickers. Sounds like there is something glitchy going on right now...

We also got a random Inside Out overlay on one of our Epcot photos...we are showing off our Happy Anniversary buttons - with Anger in the middle of us...
 
You can edit if you want to (add digital borders and stickers). You can download them all and have the digital files. They will work great for your purposes (they can also be printed as individual prints or whatever you want.)


You rock...
 
We also got a random Inside Out overlay on one of our Epcot photos...we are showing off our Happy Anniversary buttons - with Anger in the middle of us...

:rotfl2::rotfl::laughing::rotfl2:Now that is a classic!!!!
 
I finally gave up and called them because the glitches on our end were crazy-- the last straw was when I was trying to make a photobook and had hundreds of pictures I uploaded a year ago to make last year's photobook still coming up for the new photobook and I couldn't do anything to delete them from the account. IT is working on fixing that. As far as the watermark, I was told that even though we had purchased Memory Maker, that we had to download all of the photos once, and that after that the watermark should be gone and then 1) I can edit all the photos without the watermark and re-download all of them and 2) the watermark should not appear as I am making the photobook after that either. I am to call back if the watermark is still there after I have downloaded the photos. I was also advised that for some of those special effect photos, depending on the photo and effect, they MIGHT be able to remove the effect if it is a photo I love and there is no copy without the special effect. I'm going to have to download so I can see them without watermarks before I decide if there are any worth calling about.
 


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