We stayed at the Ramada Maingate once and loved it. We booked four rooms, each with two queens, and asked if at least two could connect and the others could be nearby. They upgraded our family of four to a small suite that had a sofa sleeper, small kitchen area, a huge closet and dressing area outside the bathroom. My sister's room was connected and my parents' and my brother's rooms were just a few doors down. Everyone loved their rooms. There was plenty of parking, and the walk to the parks was very easy. I decided against it for our upcoming trip (starting tomorrow!) because their rates were too high. For another $50 a night, we were able to book a 2-room suite at the Camelot. I would stay at the Ramada again if I could get a good rate.
We've stayed at the Park Vue twice. The first time, there was a giant roach in our bathroom. We trapped it under the ice bucket, which remained on the floor under the sink for two more days. The maid never bothered to deal with it. After using the coffee pot and cups on the first day, they were never cleaned. We had to wash them ourselves if we wanted coffee. Plus, it was a suite with three beds and we had five people in there. Each day, we got towels for two people and had to call and ask for more.
The second stay at the Park Vue was fine. The room was nice, no roaches, room was cleaned well enough. However, upon check out we learned that their system had two rooms booked for us. I had only booked one, but did go in and modify it to a larger room. I never made two reservations, nor did I receive an additional confirmation number. The email I received said I had successfully changed my reservation to a different room type. The staff insisted I owed them for one night in the unused room. I explained that I had simply modified an existing reservation, not booked an additional one. They said you have to call if you want to change room types. So I asked why does their website give the option to modify a reservation if you're not supposed to do it there? They didn't have an answer and refused to reverse the charge. I got home and called repeatedly to speak to a manager, who was "in a meeting" every single time I called. I couldn't get the money back through my credit card company because they said the Park Vue refused to reverse the charge. I was out $150 for no reason other than greed and the apparent lack of desire to do the right thing and retain customers. Never again.
Tomorrow we will be checking into the Camelot. Hoping for a nice stay!
its so close and breakfast is good and free!
