I own a small business. It's a store in a tourist area. Fridays are one of our busier days b/c most people come Sat-Sat, and the tourists "window shop" during the week, and usually end up buying towards the end of the week.
I have an employee "Anna" who worked during the day on Fri and then I had a teenager "Beth" coming in at 5pm to work with her as we get busier in the evening.
Anna texted me around noon to say she needed to cash her paycheck and could she close the store for 5 minutes to run to the bank. I didn't get the text til 1:30, at which time I called her back to tell her that I would cash the check for her at 7:30pm when I got there, or she could wait til Beth got there at 5, and then run out.
So I call her to tell her this, and she tells me "it's okay, my boyfriend is giving me some cash til I cash my check tomorrow." I think that's the end of it.
I just found out from the store owner next door, that she closed the store around 12 and was gone for almost an hour. He also tells me, that she closed the store again around 5:30, took Beth with her and went out to get sandwiches.
I do online banking, and see that her paycheck was cashed at 12:50pm at a bank that is a 20 min drive from my store, so yeah she shut down for about an hour. Don't know how long she was closed the 2nd time.
On top of lying to me about it when I called, she also filled out her timesheet for the day and put down that she didn't take any breaks! So she expects to get paid for the time that my store was closed???!!!
Up til now, I thought she was a good employee (she's only been with me since the end of May). I could possibly deal with her being an idiot and not realizing how horrible it is to close my store (twice!!!) on my busy day, but the lying and timesheet is over the top.
I'm leaning towards firing her. Am I being harsh? Should I talk to her, tell her what I know and that I'm docking her pay for the time the store was closed, and give her one more chance?
I've never had to fire anyone before....this stinks!
P.S. Not mad at Beth, b/c Anna was the one in charge. Plan on just talking to Beth and telling her that one person always needs to stay back at the store if someone wants to make a food run, etc.