We just used ours over memorial day week. I didn't have them sent ahead of time, I just picked them up at the Will Call window. The guy working there didn't know how to issue the tickets and had to make about 4 phone calls, then ended up issuing it with invalid dates (the dates he put on were 6/14/04 to 6/14/04). We didn't notice it until we took the tix over to the turnstiles to use them. When they didn't work, we looked closer at the back and saw the date problem. Guest services were able to fix it right away and gave us a group fast pass for our trouble. Even with that hassle / scare, the price was worth it.