Belle & Ariel
DIS Veteran
- Joined
- Aug 19, 2008
- Messages
- 2,388
We went to the world a few weeks ago and DH flew home mid trip to work. We drove down and home; he drove down with us and flew home. It took 3 calls and 3 booklets for them to get his time correct. The first packet had him flying home the day we checked out. The second one had him flying home the day we checked in. Each time I said the day and date--as Friday June 25; neither of the first 2 times did they get this right.
We are going in September and my DD in college is flying down for a long weekend. We will drive down without her and she will join us mid week and drive home with us. I just called to add her to the hotel ressie and gave them her arriving flight day, date, time, and flight number. I even inquired if I had to pay for her 3rd adult charges all 9 nights since she was only staying 3. The confirmation came through and her DME shows her flying in the day we check in and flying out the day we check out. Do they not listen to a word we say????? I can call again tomorrow to hope to get this fixed, but after the last trip, I hardly expect it to be done in just one call. Can I get it taken care of once we are there since we will arrive almost a week before her?
I love Disney, am thankful for DME, and am sorry to rant so, but it is shocking to me to have such incompetence last time and again.
We are going in September and my DD in college is flying down for a long weekend. We will drive down without her and she will join us mid week and drive home with us. I just called to add her to the hotel ressie and gave them her arriving flight day, date, time, and flight number. I even inquired if I had to pay for her 3rd adult charges all 9 nights since she was only staying 3. The confirmation came through and her DME shows her flying in the day we check in and flying out the day we check out. Do they not listen to a word we say????? I can call again tomorrow to hope to get this fixed, but after the last trip, I hardly expect it to be done in just one call. Can I get it taken care of once we are there since we will arrive almost a week before her?
I love Disney, am thankful for DME, and am sorry to rant so, but it is shocking to me to have such incompetence last time and again.