As you may know, Delta Air Lines filed to reorganize under Chapter 11 of the U.S. Bankruptcy Code. We have taken this action as part of our ongoing efforts to make Delta a simpler, more efficient and cost-effective airline. On behalf of the tens of thousands of Delta employees worldwide who look forward to welcoming you onboard every day, I want to assure you Delta is open for business as usual:
Your travel plans are secure We are operating our full schedule of flights, honoring tickets and reservations as usual, and making normal refunds and exchanges. You can count on the convenience and choice you've come to expect from the more than 7,500 daily flights to 502 destinations in 88 countries that we, along with our SkyTeam; and codeshare partners, provide worldwide.
Your SkyMiles; are secure
The award-winning SkyMiles program has not been affected, and you can continue to enjoy the program's benefitsincluding Delta Crown Room Clubs, double miles on qualifying purchases with the Delta SkyMiles Credit Card from American Express®, and the opportunity to earn and redeem miles on the thousands of flights offered by SkyTeam and our vast network of global airline alliances. Delta is honored to have been named "the Most Preferred Airline" this year by business travelers* and we thank you for voting our SkyMiles program as the Best Frequent Flyer program in a Travel Savvy magazine survey. From upgraded features on delta.com, to refurbished cabins, to new routes and international destinations, to fewer restrictions and service fees, we're transforming Delta to be even better for you. We encourage you to send comments and suggestions via e-mail to
restructure.delta@delta.com.
You can also learn more about our reorganization by visiting
http://delta.com/restructure. Today, as always, Delta's proud team of dedicated professionals is at your service. As the people of Delta work together to become a more competitive airline, we appreciate your loyalty and the opportunity to meet your personal and business travel needsnow and in the future.
Thank you for choosing Delta.
Sincerely,
Gerald Grinstein
Chief Executive Officer
*From the YPB&RY/Yankelovich Partners 2005 National Business Travel Monitor, a national survey of the travel habits, preferences and intentions of 1,200 active business travelers in the United States.