Wireless router help needed!

[aprilgail2]

OK...last week my linksys router plug overheated and melted...I bought a new router, it is a netgear. I got it hooked up and working on my computer but I can not get it working on the other computer I am trying to link it to. It says that the wireless signal is in range, then when I click on connect it says it is not in range. Then it says I need a network key to connect which I have no clue what it is...anyone have any ideas for me??? thanks!

 

[Tiinkerbelle]

A network key is the password you used to set up your router, more like a security password so not everyone can get onto your internet router.

 

[aprilgail2]

A network key is the password you used to set up your router, more like a security password so not everyone can get onto your internet router.

i tried that and it wouldn't woork..it said ineeded a 40 bit or 140 bit something code in tehre

 

[JR6ooo4]

You usualy have xx days of tech help from the manufacturer. Call the number provided and those nice people with the indian accents will show you hor to find the existing network key and then get the other computer going.

I highly reccomend a headset or speakerphone.

Mikeeee

 

[Tiinkerbelle]

We had serious wireless router problems about a month ago, a few days after the warenty went out. It cost us $32 for 30 minutes of help. We fixed the problem in 15 minutes and they charged us the full $32. Why do things always go wrong when the warnety is up? Lol. I hope linksys is cheaper if you're out of warenty.

 

[Frantasmic]

Have you tried the internet?

Also, you should be able to see what your numeric url is for your router and go there. It can have some setup stuff.

 

[ktpool]

An network key is not what you use to password protect the router settings. It is a hex string of characters that tells a secured network that a particular device (pc) has access to the network.

The key is set up in the router settings. The primary computer that you set up the deivce with should manage the key, probably web-based. Look for something call WEP settings or Security or encryption - you should be in the right place.

The poster above has the right idea - call tech support. They will get you through it the fastest.

Good luck!

 

[LuvOrlando]

An network key is not what you use to password protect the router settings. It is a hex string of characters that tells a secured network that a particular device (pc) has access to the network.

The key is set up in the router settings. The primary computer that you set up the deivce with should manage the key, probably web-based. Look for something call WEP settings or Security or encryption - you should be in the right place.

The poster above has the right idea - call tech support. They will get you through it the fastest.

Good luck!

I wonder if Babel fish could translate this for me?

 

[ktpool]

I wonder if Babel fish could translate this for me?

Hence the reason someone just paid $32 for 15 minutes of tech support.


But since I am not getting paid.....