Windows 7 Issue..Anybody Else Have This?

Ok I am going to show my ignorance here with this question but here goes - what is the difference between malware and adware. We have Norton that came with the laptops and continue to get error messages. Someone at work recommended we go to www.malware.com and use that virus protection but when I go on that site there are so many to choose from I dont know what to do. Also, is the stopzilla just for adware and not virus protection? If so then I need to install another virus protection if I uninstall Norton?

I'd drop Norton like a bad habit. Go download Microsoft Security Essentials, it's a great program and free for users with valid Windows licenses.

MSE uses very little resources, it performs great and is getting great reviews.
 
I'm having major problems with Windows 7 too. I just bought a netbook from Amazon and it arrived on Tuesday. It worked the first day, and then the 2nd day I wasn't able to log on with my password. It kept telling me it was wrong, which I know it wasn't. I wrote it down as soon as I typed it in, and I've tried everything. I can't reset it because I didn't set up a disk to do so before hand. Now it seems frozen. I called Toshiba and they tried to help me over the phone but they could not, and then finally said I need to take it to a Geek Squad person at Best Buy, where I'm going to have to spend $30 to get some help. I am beyond frustrated.
 
Ok I am going to show my ignorance here with this question but here goes - what is the difference between malware and adware. We have Norton that came with the laptops and continue to get error messages. Someone at work recommended we go to www.malware.com and use that virus protection but when I go on that site there are so many to choose from I dont know what to do. Also, is the stopzilla just for adware and not virus protection? If so then I need to install another virus protection if I uninstall Norton?

Yes my DS laptop seems to have some stuff running in the background which I am sure is making it slower but how do I know what I need and what I can uninstall?

Also I dont know if it makes a difference but we use wireless verizon card for our internet but again it is pretty fast on my computer but not DS. Thanks for your help.



This should give you a good idea what it is about.

Spyware and other malicious programs fall under the term malware. They’re not quite viruses, but they are a nuisance at the least and can severely affect your system performance. Often, they invade your privacy by reporting your online activities to a website owner who then directs advertising to your PC in the form of popups and email. Some actually record your keystrokes to capture your passwords and logins to secure websites where you conduct online purchases or pay your bills. Others will add so many programs that run in the background (you won’t know they’re running but they’re using up your system resources) and report on your computing activities that your computer will run more and more slowly—until you have to reboot continuously. So you must take malware as seriously as viruses.

How does malware get onto your computer? You often invite it in! When you download that free screensaver or other program or you engage in filesharing activities, you usually have to sign an End User License Agreement (EULA). Most people click on the “accept” button without reading the EULA. EULAs are typically extremely long, filled with legal language that people don’t want to read. But they often tell you that by accepting this free program, you agree to let them install other programs on your computer or share information about you with others. When you “accept” the free program, you’ve accepted the conditions of using it, which includes permitting them to install this “malware” on your computer. If you uninstall the malware, the free program may no longer work. So, please, be careful when installing free programs or deals that are “too good to be true.”

Here are some of the different forms of malware and what they do to your computer.

adware: sends reports of your online activities to a website owner who then directs advertising to your PC;

keylogger: records actual keystrokes, capturing details such as secure website logins and passwords, then sends them to a website owner who uses your online identity for purchases and other transactions;

hijacker: redirects your home page to somewhere else; sometimes to a site that contains viruses or trojans that infect your computer; other times to a site that racks up long distance phone charges for dialup customers (see dialer below); and sometimes to pornographic web sites;

dialer: redirects your phone call (dialup customers) to a long distance (& incredibly expensive) site that has been set up specifically for this purpose; the long distance charges get paid to the site owner; they’re usually overseas and thus not under the control of US laws;

cookies: small files placed on your computer when you visit a website so the website will remember you the next time you visit. Unless you don’t mind re-entering all your data every time you pay a bill or make a purchase from your favorite online site, you need cookies. But you don’t need all the cookies that end up on your computer, so check carefully when running malware scans for which cookies to keep and which ones to delete.

Some malware programs are actually a combination of categories. You can see how important it is to keep malware off your computer. And while there may be only a half dozen or so categories of malware, there are thousands of malware programs out there, all waiting for a chance to invade your computer. In fact, no one vendor can keep up with all the malware, so you will need at least two, and I recommend three, malware detection/prevention programs. I’m using the following programs in various combinations on about 25 computers and have very few problems with malware because of this combination approach. On many sites, malware detection/prevention programs are called anti-spyware, so keep that in mind when you search for solutions.

Drive-by Downloads or Foistware
Not content to entice you into using their spyware by providing some useful function, some firms download stuff to your computer whether you want it or not. Many Web sites have ad banners that contain download links. If you accidentally click on the ad, you may initiate a download. Some of these ads contain messages that your system "may" be infected with a virus or otherwise impaired in order to lure you into clicking on something. Depending on your browser security settings, you may then receive some unwanted software automatically or get the standard Windows pop-up message asking, "Do you accept this download?" If you click "Yes," spyware is installed. Note that the presence of a security certificate is no guarantee that something is not spyware. Sometimes, just viewing a page is sufficient. Many of these downloads take advantage of ActiveX controls in Internet Explorer (IE). The settings for Internet security zones in IE can be configured to prevent this. Also, Windows XP Service Pack 2 increases the security in this area of IE. Other browsers generally are not susceptible to ActiveX downloads. However, most browsers with insecure settings can be made to run Javascript or certain other types of code.


Defenses
Because of the proliferation of spyware, many programs are now available for detecting spyware and cleaning it out. Anti-virus programs do not detect most spyware because the programs do not have the characteristics of a virus. Thus a separate application is needed that specifically targets spyware. Links to two free programs, "AdAware" and "SpyBot Search & Destroy" are given in the sidebar along with references for others. Unlike ant-virus programs, where installing more than one program is not recommended, it is a good idea to clean your system with consecutive application of two or more spyware removers. According to PC Magazine , the commercial programs Spy Sweeper and Spyware Doctor are the two best anti-spyware programs. PC World also chooses Spy Sweeper as its top ranked program.

Now, as far what your son had loaded on his Laptop that you don't??? I bet he has couple of Messengers running. Nothing wrong with that, many kids as well as adults uses them, you just have to remember that when buying a new Laptop/PC and provide extra "Power" for that matter.

What made windows Vista and “7” slow down dramatically is MS drive to prevent Virus execution at the Processor Level, therefore the “resource” sharing between components and apps got killed. That’s why with Vista and “7” you need at least 3GB of RAM while XP did great with 1GB of RAM or less.

BTW, my Favorite scanner for Malware is Malwarebytes. and just like FireDancer said, always do clean install when upgrading, but only quick format does the job fine for me, no need to "scrub" the disk unless you're selling it.
 
I was going to chime in with an explanation of the different kinds of malware but nd5056 had that handled.

Something that is often overlooked when talking about computer security is that things like Firewalls, scanners, and anti-virus are not the first line of defense, the user is.

There is a misconception about computer security and hacking being about advanced code finding it's own way into your system. The vast majority of the time we either allow those things in directly by clicking on links we shouldn't or going to malicious web pages we shouldn't or indirectly but not patching holes that have been fixed. A lot of hacking is not what you see in the movies where geeks sit in rooms flanked with supercomputers writing code in a race with a security professional on the other end. Much more of the attacks are just social engineering. More phishing sites rely on users not checking the URL or security certificate of the site carefully then they do high tech attacks like DNS redirects. These kinds of things do happen, but they are much less common then the social attacks.

Here is some PSA advise on staying safe online. Take it or leave it but it is out there.

Run a good free anti-virus program. I recommend AVG, Avast, or Microsoft security essentials. It is the second line of defense, but it is still better to have the backup.

Even if you only have one computer in the house for the love of sweet little baby Jesus do not connect it directly to the Internet, use a router. I am not going to get into the technical reasons why because no one will care (or few of you will care) and those that do probably already know but trust me, it is worth the $50. If you had a chance to see all the random packet traffic hitting your Internet facing ports it would blow you mind. Many of these are because people don't follow the next piece of advice:

Patch you machine religiously. This means any piece of software that can check for upgrades should. Windows, any Adobe products, your web browser of choice (hopefully Firefox), anything. A lot of the exploits that are still being used have been patched and unpatched machines are the ones spreading the worms or sitting on botnets. That conficker worm that made the news last summer was patched in October 2008. Anyone fully up to date had nothing to worry about.

If you are using Adobe Acrobat Reader switch to FoxIt. If you can't or don't want to go into the settings and disable Java Script. You don't need it and it seems that weekly there are attacks against the PDF readers using this mostly unused feature that is on by default.

Run a full scan with the Microsoft Malicious Software Tool every month after it is updated. To do this click on Start, select Run, and type 'MRT' in the run box. Select a full scan and let it chomp away for a couple of hours. Without getting overly detailed again there are a lot of viruses that get deep in the operating system and not only are they almost impossible to detect but are impossible to remove. This tool is a Microsoft tool that can scan these files and determine if they are legitimate versions or have been replaced (aka root kitted). It is free so take advantage of it.

Along those lines go get the free Spybot S&D and AdAware software and run it. It is free and can find less intrusive adware kind of files and cookies.

If you do get a virus it is a good idea to just wipe the computer and reinstall Windows (of course you should be backing up all your data regularly). You may be able to remove the virus, you may not. In the later case you may never really know. Those root kit viruses I mention above are almost impossible to remove and even if you knew how to open and re-write the infected file it would still take less time just to reinstall and move the data back.

I do some cookie management using Firefox. I block all 3rd party cookies and set the browser to remove all cookies when I close a page. This is more identity and privacy related but I wanted to throw it out there.

Lastly, since almost everyone uses a wireless router I wanted to throw out so good router security practices.

First, change the default SSID and administrator password. I also turn off the ability to manage the router from the WAN (Internet) side of the router.

Turn on at least WPA encryption and WPA2 if you have it. Get a good random key from this page (every time it loads a new psudo-random string is created) and use it. It is a pain to enter but we usually enter it once and keep it stored so it is a small price to pay.

If your router has uPNP (Universal Plug and Play) turn it the heck off.

I also hide the SSID and turn on MAC filtering. It is an added measure that isn't really necessary if you have done the above but it doesn't hurt either.

And lastly, remember that when you are out at Starbucks or another open WiFi area that doesn't make you enter a key you are sending everything in the open. I can sit there with a wireless modem and some free software and see everything you are doing. User names, passwords, everything. If you go to any sites that require a username and password use the ssl page if necessary (https://facebook.com not just http://facebook.com). Luckily most things like financial institutions will do this automatically but sometime you have to manually type it all out or select a secure or enhanced log on (in gmail or hotmail for example). If you are on a site like the DisBoards that only allow http pages don't use the same password you do for anything else. Worst case someone getting the password can log in and post as you. If it is the same password they could log into your email and you would be very surprised the stuff we can figure out just by looking in your inbox and outbox.

Hopefully this will help someone. That will at least make the pain in my wrists from typing this novel worth it. :lmao:
 

Can anyone tell me why W7 doesn't like my photo program? I have a Pentax and it came with ACDSee. I ran it no problem on my old computer but this new one keeps saying there was an error with the device detector and needs to shut down whenever I plug my camera in to upload photos.

My poor sister is in Iraq and has been waiting since the beginning of November for photos from her DDs birthday party but I can't get them off my camera!

My DD tried to load a game that would not work & my other DD tried to load her HP camera to her laptop & it would not work. It said on both disk that it will only run on Windows XP or Vista, so that may be your problem too if you are running windows 7. I wish there was some way to get them to work.

If you are having trouble with a HP, or any other kind really, you can call the customer service line & they will help you. I think they know my name by now. :rotfl2:
 
What do you mean by not shutting down properly? Is there just a service that hangs and needs manual termination or is it something else?

If anyone wants to upgrade to Windows 7 DO NOT. Instead wipe the drive and do a completely clean installation from scratch. It works much better that way. Even with an upgrade disc you can do a clean installation. Instructions are here.

exactly what I was going to say.

I am running a clean install of Windows7 beta and have not had any issues with it.

Download the MRT Malicious Software Removal Tool

http://www.microsoft.com/downloads/...E0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
 
I've never had that problem, but my new laptop came with Win7 installed on it; it wasn't an upgrade. Are you getting an error message at all when it doesn't shut down correctly? If so, you might try googling the exact verbiage of the error message; a lot of the time, that'll lead you straight to the answer.
 
Got a laptop for Christmas that came Windows 7 installed. Seems to be working fine but I am having trouble managing email. I have outlook express on my desk top with Windows XP. I do not seem to have that option with Windows 7. I have to go through Windows live messenger. I am not techincally inclined at all, and for the life of me I can not figure out how to get Windows live to refresh/update the messages more quickly. It will only do it about every 30 minutes. Any ideas on how/where to adjust the settings for that?? I like to know right away when I have new emails, not 30 minutes later. TIA
 
I was going to chime in with an explanation of the different kinds of malware but nd5056 had that handled.

Hopefully this will help someone. That will at least make the pain in my wrists from typing this novel worth it. :lmao:

Wow, FireDancer. That is some really helpful, over-my-head information. :lmao: I'm going to show it to my husband and say, "Do this."

It was very kind of you to type all of that out. :flower3:
 
I've never had that problem, but my new laptop came with Win7 installed on it; it wasn't an upgrade. Are you getting an error message at all when it doesn't shut down correctly? If so, you might try googling the exact verbiage of the error message; a lot of the time, that'll lead you straight to the answer.

What happens with mine is when it goes into sleep mode it switches back on with no toolbar no start menu and no shortcuts. There is no error message and when you try and get a task manager by doing control alt del nothing happens. When you s tart up the computer if you get the little circle and the blue background you get everything as normal but sometimes it just has the mouse poiner and a black screen at the point you get the same thing no start button no toolbar and no shortcuts and the only way to start the computer back up is to crash it.
 
I'm having major problems with Windows 7 too. I just bought a netbook from Amazon and it arrived on Tuesday. It worked the first day, and then the 2nd day I wasn't able to log on with my password. It kept telling me it was wrong, which I know it wasn't. I wrote it down as soon as I typed it in, and I've tried everything. I can't reset it because I didn't set up a disk to do so before hand. Now it seems frozen. I called Toshiba and they tried to help me over the phone but they could not, and then finally said I need to take it to a Geek Squad person at Best Buy, where I'm going to have to spend $30 to get some help. I am beyond frustrated.

Have you tried logging in as an administrator?

Similar to former operating system Windows Vista, Microsoft’s new OS Windows 7 also has a built-in administrator account which is created when it is installed and it is disabled by default.Whenever you want to perform tasks under the administrator account with no UAC (user account control) in Windows 7, you need to enable the administrator account.You can go through this grand Administrator account to solve a problem or blocking rights, or simply activate it and keep it in reserve in case. You can enable the hidden administrator account in Windows 7 by any of the following three methods:

Method 1:Using Command Prompt

Open an elevated Command prompt in Windows 7 by right click on the command prompt and select “Run as Administrator”.After that you only need to enter the simple command below to activate it.

net user administrator /active:yes

You can also specify your password for this particular account by using the following command

net user administrator password

where you can replace “password” with your own password. You can see the account immediately after you logoff your Windows 7. In order to deactivate it, you can use the command below

net user administrator /active:no

This will effectively turn off the administrator account in Windows 7.

Method 2:Using Local Security Policy

Another way of activating the administrator account in Windows 7 is via Local Security Policy.

Type secpol.msc in the search bar and hit enter.
After the Local Security Policy pops up, navigate to Local Policies-> Security Options
You can see an entry that reads Accounts: Administrator account.
Double click the entry to enable it.
Method 3:Using Computer Management Policy

Another way of activating the administrator account in Windows 7 is via Computer Management Policy.

Type compmgmt.msc in the search bar and hit enter.
After the Computer Management window pops up, navigate to Local Users and Groups -> Users.
In right-side pane double-click on “Administrator” account. It’ll open its Properties.
Deselect “Account is disabled” option and Apply it.
 












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