Wilderness Lodge Conceirge

[JRoglitz]

Anyone had any experiences with WL conceirge? Would just like to know what you thought...Thanks

 

[Eeyore1954]

My DW and I did this in May and we thought it was great. The staff were very responsive to our requests and they handled everything quickly. We made a number of PS and PS changes -- everything was handled without a problem or error.

The snacks were good, but we discovered you can't wait around too long or they are gone. The staff was usually pretty good about keeping items stocked. We were at the parks a lot so we didn't eat much there, but when we did it was good. I don't think you could make a meal out of it.

Turndown service was iffy -- sometimes it happened, sometimes not. This was not a big issue with us -- we turn down our own bed every night and I certainly don't need the chocolate! However, for a family this could be something of a disappointment. Depends on how you look at it.

I would give it a thumbs up -- we thought it was worth it for the extra attention.

 

[Mad4Mickey]

I know this thread was old ( from last summer) but I thought I would see if I could breathe life back into it . I would like to hear what other people thought about WL Conceirge service . What did you love about it ? By posting I know that they do not have a lounge but that it no problem for me . I did not know that they had turn down service , I think that would make the boys who are 3 and 7 feel special . So come on people lets hear it

 

[lornak]

We stayed there in May of '02. We were offered an updgrade at check in (for $40 extra per night) and we felt it was definitely worth it!!! We loved the room as well as the view (could see the CR and the castle...watched fireworks from our blacony).
We took advantage of the food offerings--especially breakfast. It was so convenient to grab breakfast before heading to the parks. There were 4 of us in our group so I felt like the savings just on breakfast was substantial. There are tables scattered around the buffet (down the "hall" area) so we always had a place to sit and eat. We loved the view of the lobby from these tables...it always made for a peaceful meal time. Food service during the afternoon was slim...mostly snacks and beverages, but we enjoyed grabbing an afternoon snack (pretzels, nuts, cookies, muffins, candy, lemondae, tea, etc....). In the evening they added a more substantial item to the buffet. Soups, stews, pulled chicken sandwiches, etc. Evening desserts were plentiful and good. Overall we ate a lot of our meals here (but please note we were a grandma, a mom and 4 and 6 year old girls...there is NO WAY my husband would have thought this was enough food for him! To us, the food service was the best part of the concierge upgrade. We never had turn down service or any other special service from the concierge staff. The staff was VERY friendly and helpful but there were no other "perks", if you will.

 

[Elk34]

We had the upgrade at check in too ($30 from a courtyard view). I asked about turn down service and they had that taken care of for the week also even though we kept our room on the 5th floor instead of the 7th floor concierge level.

And we did eat dinner at the concierge level on 2 different nights. I am 6'9" and 250 lbs. and I was able to satisfy my significant hunger at the nighttime meal. One night there was a hearty buffalo chili and another it was a shrimp soup thing with HUGE shrimp in it. Crustless pb&j sandwiches were a hit with our girls too. This along with a lighter soup, really good cheese and crackers, fruit etc made a perfectly fine meal. Especially if you come back a couple of hours later for the desserts , wine and after dinner luquors.

It is a great deal. We only used the concierge staff a couple of times but they were very nice. Breakfast alone makes it worthwhile.

 

[turbodisney]

Do they offer the upgrade at check-in or do you ask?

Is there a certain way that you should ask if the up-grade is available?

Thanks

 

[#1MMFan]

I thought WL concierge was awesome. Would highly recommend. Were fortunate to get the upgrade price, and arranged before going as a special surprise.

Can't wait to go back!

John

 

[Mad4Mickey]

Thanks everyone !!!!
WISHING YOU ALL DISNEY DAYS AHEAD !!!

 

[luckytso]

Does anyone know the hours for the concierge? How late can you get water/soda? Are they just sitting around or if you have to ask someone for them? Do they provide carton milk? Thanks

 

[Elk34]

I just flat out asked at check-in and the CM seemed like it was a very common question so don't feel hesitant to ask.

The lounge was open from like 7am to 10pm (I think). It had milk with breakfast but it was a carafe and glasses were available. The bottle water was a big glass bottle to pour into glasses and not plastic ones to take with you.

In the afternoon they had juice pouches for the kids and can soft drinks. There was always a food spread out throughout the day. It went from breakfast to afternoon snack to dinner to after dinner. Always plenty of drink selections. You just help yourself and don't have to "order" from anyone. However I think if you ask for something they will get it for you if possible.

 

[Mad4Mickey]

Lornak , do you remember your RM# ? We have been trying to read over all the old post to see what would be the best one. I guess everyone wants the "best one" LOL . If you do please PM me.Please ,please with sugar on top , and lots of pixie dust around the bowl

 

[Mad4Mickey]

BUMP

 

[giatocj]

Being converts from a planned trip next March (2004) to the new Fairytale Package for this Oct. we opted to keep the concierge reservation at WL that we had originally booked. With the package, for 7 nights it was only about $40/more per night.

I can't speak for the WL concierge because this is our first time staying at that hotel, but if it's anything like the AKL I'm sure it's going to be great. The food is out at the designated times, but drinks are available the entire time the lounge is open, which is a huge plus for us...my bf and grandson drink LOADS of water and juice. Plus, we love the small boxes of cereals to use for snacks in the room, at the parks, etc.

Speaking only for myself, I find it well worth the extra cost to have the concierge service. On top of the food/beverage perks I like the fact I don't have to do any of the PS legwork.

Donna C.

 

[Mad4Mickey]

Well it is all set !!!! Oct 19,-27 ( thanks to the Faireytale Package!)
Conceirge here we come. We are going to go and just live with how it is I get mixed reviews on the conceirge level at WL. BUt we gotts try it ...

Wishing you many Disney Days Ahead !!!!!

 

[GlennandAnn]

You can ask when you check in what the ugrade rate would be to change to concierge. We did last June and were upgraded for $40 per night. It was well worth it. At the time we were a family of Mom, Dad and 3 y/o DS (we have since added another DS), so we ate a substantial breakfast there every morning. Cold cereals, bagels, muffins, juice, milk, coffee, tea. The afternoon snacks were just things to munch on, nuts, pretzels, PBJ sandwiches for kids, gummy worms, lemonade, Coke, water. The dinner offering was excellent every night. There were 2 soups and an entree from Artist Point along with bread, veggies and dip and other things I have forgotten. At night, there were lots of dessert selections from Artist Point and cordials and wines. There was always plenty of food out at all times, and if there was something you wanted that wasn't out, we just asked for it. The staff was very helpful with PS and suggestions of what to do with DS around the resort. They were always playing with him when we came off the elevators and they remembered his name which made him feel really special. We had turndown service every night, even on the bunk that DS was not using! He loved hoarding the chocolates!! Every day after the room was made up, his stuffed animals were posed and towels were folded specially for him. I do have to add that the concierge amenities paled in comparision to the wake up calls from Mickey for DS!! We thoroughly enjoyed the concierge experience at WL, and would do it again in a minute.

Ann

 

[BethA]

I saw a post somewhere of someone who stayed in the villas, but added on concierge. Is it possible to pay the extra if you booked with points. We have stayed on the concierge floor and loved it.

 

[marybdisney]

Do you still have to pay $10 a night to get a refrigerator in your room on the conceirge level or do they let you have it free? Since they provide drinks out in the lobby I realize you really wouldn't need a room refrigerator except that we have baby formula to refrigerate.......

 

[GlennandAnn]

Marybdisney-

On the concierge level, there is already a fridge in the room. You don't have to ask for it or pay extra for it.

Ann

 

[Liv2CdWorld]

We just returned from a WONDERFUL trip.....

We originally booked Poly Concierge but missed WL too much. So, we switched resorts. As soon as we walked into the resort, we both said "Aaah".

WL concierge staff were helpful and very friendly. The food was good, but does go quickly. The view from our room brought tears to my eyes.....

The mousekeeping was excellent and so was the turndown service. Our mousekeeper actually asked if we could request her for Saturday because she wanted to continue to make animal towels for my kids and she knew we were leaving on Sunday.

I just love that resort. I was almost crying this morning becuase we were leaving.....

 

[tttdizcrazy]

Are the rooms on the concierge level similar to the deluxe rooms, in that they are larger, or are they standard rooms with concierge amenities?