Thank you. I will tell her to call and request this. She is having a lot of anxiety about going to court. I don't think she has ever stepped foot in a courtroom before. This is very unsettling.
If it will help to relieve her anxiety, tell her this hearing is not likely to be as big of a production as she's imagining. If it's anything like my hearings* were it's just going to be herself, her former employer, and the mediator sitting on folding chairs around a table in a small conference room. Witnesses may also be present if either side chooses to bring them to support their case. She's not going to be in front of judge and jury being called to the stand or anything. Still stressful, but not as intimidating.
Unless it's different in your state than mine (Maryland), they're not going to cut off her benefits until everything is settled, so she can still collect the money while she's going through this process. If they ultimately rule that she was ineligible to receive those benefits then she will have to repay it to the state. But, she's got some time. She's not going to be cut off next week. If they rule in her favor she won't have to do anything else; the money is already hers.
If she's not happy with the outcome of the first hearing she can appeal (but so can her former employer). Once the case reaches the Appeals Board she may not even have to attend the hearing(s). That was the case for me. The Appeals Board hearings were done behind closed doors, listening to the recordings of the previous hearings. They let us know how they ruled by mail.
I don't know if people tend to hire lawyers in these situations but I didn't. I just did a hell of a lot of research into the process to figure out how to build the strongest case and represented myself. (I won.) I quit my job which meant that my argument had to center around proving that I had good cause to do so. Your mom was fired so she's probably in an easier position because, broadly speaking, people who are fired are entitled to collect unemployment benefits. Circumstances where they aren't generally revolve around employee misconduct. Remember,
the burden of proof is on the one making the claim. If your mom's former employer is going to allege misconduct they are going to have to prove it. Your mom will have the opportunity to defend herself, of course, but she doesn't have to get all frazzled and worry that the outcome of the hearing hinges on her ability to put together a convincing defense on the fly. The outcome of the hearing depends on her former employer's ability to prove misconduct. Things like occasionally forgetting to turn out the lights at the end of the day or screwing up some paperwork are mistakes, not misconduct. Misconduct is more along the lines of being willfully negligent -- repeatedly being late or not showing up at all, not following the company rules, endangering other employees, insubordination, theft... If the employer is going to make those claims against an employee then they need to be able to back that up with some kind of proof like timesheets, written warnings, security footage, etc. Otherwise, it's just their word against hers. She could say, "Nope, that never happened" or "How could I know that was a problem if no one ever told me?" If your mom is confident that they don't have proof of any misconduct or paperwork in her file showing a pattern of ongoing issues
which had been discussed with her, then she can probably relax. In any case, it would be good for her to have things like her timesheets and employee reviews on hand if she thinks they could help her during the hearing.
*Pleural, because my case was a complicated mess that involved multiple hearings, multiple appeals, equipment failure that resulted in a redo hearing, and it dragged on for more than two years.
ETA: I now realize this is about your MIL, not your mom. Sorry, but I'm not going back to make the corrections. Please accept these flowers as my apology. Lol.
