Why I love DPS right now (and Karen Chandler in particular!) NEW PICS!!!

Lorelei528

DIS Veteran
Joined
Mar 29, 2006
Messages
2,281
Ok, so we did the MK and EPCOT photo shoots the morning of our wedding back in May.
For EPCOT the countries we chose (because we were told we could choose 2 and if there was time we might be able to do another one) were Morocco and Italy.

One of my fave spots in all of EPCOT is the fountain in the back of the Italy pavilion.
So, it was pretty important to me to get some shots in front of it.
When I saw our pics there weren't any of what was taken (basically us walking hand in hand with the fountain behind us). I didn't say anything at first thinking they must not have come out or something and just let it go. In the meantime, every like 6 weeks or so it would pop into my head again and I would think to myself I really should call Karen (Chandler) and ask her about it but never actually did.
It wasn't until I saw another bride's pictures (from here somewhere) who had the same shots taken as us that I finally did something about it and called Karen.
She looked into it right away and let me know the pics were very dark. She said they (whoever was working on our photos) probably didn't think they had come out good enough to show us so we never got to see any.

I explained to her about how I really wanted those particular ones and she had someone work on them. Well, I just got them today and not only did I get the 2 that she said were the best ones to work on, I got 5! They all look great to me! She said the guy who retouched them did a great job and took out garbage or something that was in the pic too.

I am going to try and scan them here at work and get them posted here, otherwise it'll have to wait until I get home...

I just wanted peeps to know that DPS can do magic and pixie dust! I have worked with Karen on our albums and thank yous and she is always VERY helpful and so sweet!
 
That is amazing, I am so happy for you! That is the type of service that only Disney can provide. It must feel great to finally have the pictures that you wanted all along.
 
It's kind of aggravating though to think about all the other "lost" photos out there because they don't even attempt to adjust the brightness/contrast or levels in photoshop unless you ask.
 
Ok, so we did the MK and EPCOT photo shoots the morning of our wedding back in May.
For EPCOT the countries we chose (because we were told we could choose 2 and if there was time we might be able to do another one) were Morocco and Italy.

One of my fave spots in all of EPCOT is the fountain in the back of the Italy pavilion.
So, it was pretty important to me to get some shots in front of it.
When I saw our pics there weren't any of what was taken (basically us walking hand in hand with the fountain behind us). I didn't say anything at first thinking they must not have come out or something and just let it go. In the meantime, every like 6 weeks or so it would pop into my head again and I would think to myself I really should call Karen (Chandler) and ask her about it but never actually did.
It wasn't until I saw another bride's pictures (from here somewhere) who had the same shots taken as us that I finally did something about it and called Karen.
She looked into it right away and let me know the pics were very dark. She said they (whoever was working on our photos) probably didn't think they had come out good enough to show us so we never got to see any.

I explained to her about how I really wanted those particular ones and she had someone work on them. Well, I just got them today and not only did I get the 2 that she said were the best ones to work on, I got 5! They all look great to me! She said the guy who retouched them did a great job and took out garbage or something that was in the pic too.

I am going to try and scan them here at work and get them posted here, otherwise it'll have to wait until I get home...

I just wanted peeps to know that DPS can do magic and pixie dust! I have worked with Karen on our albums and thank yous and she is always VERY helpful and so sweet!
All I have to say is good for you Lori! I am glad that you called and were able to get that taken care of :)
 

that's great Lori! I can't wait to see the pictures!!

I had some pictures from Morrocco that had a floor drain right in the middle of the picture....very noticeable. I told Karen and she had someone fix it and it looks great! I was very happy with Karen, and our photographer Mike!
 
Crap!
I totally forgot to scan them at home last night and forgot to bring them back in to work today!

You'll just have to wait a bit longer now..:)

I'll do them this weekend. I promise!

:goodvibes
 
Ok, so here they are finally! I actually just got the lo-res images e-mailed to me from Karen because I'm working on getting a photo book together and needed the image numbers to cross reference with the prints..yadda, yadda, yadda....

Anyway, yes, they're still kind of dark, but still I'm so excited to have them!

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ph148070509-0235.jpg

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I'm so glad you got your photos! I'd want them too, even if they were a bit dark!
 
Beautiful! I love Karen. She did so much for us in the way of scheduling and answering questions. She also helped place my print and disk orders, even though that wasn't her job. She's great!
 
They still look beautiful. Love the way the sky looks, you had such a beautiful day!
 
Gorgeous, sweetie! I am so happy for you. You looked so beautiful and you both looked so happy!
 




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