) Our friend referred us to him last year, and we finally called him this year.Michael Johnson

Ours is Tony Diehl...love him! No one else seems to have him though?
He helped us out when we had some issues with our sales guide and was AMAZING!!! He got us a new guide right away, and took care of us over and above anything I ever expected even from Disney customer service to make sure that everything worked out perfectly for us and that we were more than happy with our decision to buy DVC. It worked!!!!! When our new guide left DVC, I was SO excited when Tony called and said he was going to be our new guide. I can't say enough about him!!! Needless to say, I recommend him to anyone I talk to about DVC 

So I'm guessing anyone who was with Ken Bradshaw was given to Ricardo?
He was so nice to us. I ended up buying resale though.