I have to agree. Tour Guide Mike is a better buy. On our last trip our family group spent about $1,700 on tickets and we feel we experienced 40 to 50% more of Disney than others there by not standing in line. Darn good return on a $20 investment.
I'm not a big fan of the website, I found it a bit confusing, but his advice is dead on. I'll gladly pay for his service before every trip.