Where is the structure? Where are the employees?

[the Dark Marauder]

again, I blame it on different cultures from overseas, not the clientele of UO. there's a valid reason why it's one drink per 21+ at the parks.

TM's and CM's are forced to make judgement calls on scenes like this, but at the same time can't insult the guest.

the hardest job to me is working outside MIB and ROTM. deal with the heat and manage people into three queues, while telling people they need to stow their bag in a locker.

Indeed, being ROTM greeter was the opposite of fun. I would keep the singles line roped off and sometimes rope off the express line if I was mobbed. I'd only allow express to those that asked & could produce proper express passes. Singles would only go if they asked. It was very effective, but some leads disliked it. You learn to be lightning fast and to project your voice at that spot. You also learn that people think that purses aren't bags (you put stuff into a bag, you put stuff into a purse, so how is a purse not a bag??????).

After so many times of hearing "it's a purse/I *CAN'T* put this away" or whatever excuse, it gets to the point where you want to put the next "it's not a bag!" guest into a locker!

 

[bubba's mom]

it gets to the point where you want to put the next "it's not a bag!" guest into a locker!

they got lockers that big?!?

 

[tropical depression]

After so many times of hearing "it's a purse/I *CAN'T* put this away" or whatever excuse, it gets to the point where you want to put the next "it's not a bag!" guest into a locker!

I agree, it's not the TM's or the CM's. it's the flippin guests who think they are entitled to act however they want. their entrance gets them the ability to skirt or break rules without any repercussion.

the best excuses are at WDW, when people will scream out how much their vacation is costing them and why the CM's are screwing up their visit.

'I'm paying $7k to be here, and I have to wait thirty minutes to meet Mickey?'

you're a class act.

 

[bubba's mom]

'I'm paying $7k to be here, and I have to wait thirty minutes to meet Mickey?'

you're a class act.

first of all, i wouldn't wait 30 minutes to meet Mickey...second of all, i sure as heck wouldn't spend $7k on a vacation!! THAT is their dumb fault!

 

[Timmy Boy]

Yea, guests also think they can sneak their child onto a ride if they're under the height requirement. Today, I asked a family how many they had, they said 5, and i saw 4 go, and a girl hidden behind mom. CEARLY too short. I asked to check her height, they told me she'd been on yesterday, but she was about 6 inches off. There's no way she got on.

Ugh, parents like that frustrate me. Lying, sneaking, more lying, to potentially injure their child.

 

[tropical depression]

first of all, i wouldn't wait 30 minutes to meet Mickey...second of all, i sure as heck wouldn't spend $7k on a vacation!! THAT is their dumb fault!

I've heard that waiting on Toontown Fair while we waited longer than that to meet the princesses.

on Disney's behalf, they do limit the number of people in the room and the interaction is superb. against Disney, the wait times are horrible to meet characters.

what's funny is that the wait to meet Darth Vader at MGM during Star Wars Weekends has been longer than any wait to meet Mickey the last few years.

 

[the Dark Marauder]

Yea, guests also think they can sneak their child onto a ride if they're under the height requirement. Today, I asked a family how many they had, they said 5, and i saw 4 go, and a girl hidden behind mom. CEARLY too short. I asked to check her height, they told me she'd been on yesterday, but she was about 6 inches off. There's no way she got on.

Ugh, parents like that frustrate me. Lying, sneaking, more lying, to potentially injure their child.

Classic. I've got one that tops yours, though:

A family comes to JPRA with a child that is *obviously* under the height requirement. When they get told they have to do Child Swap, they get furious. A few hours later, they return, but no child is in sight. They did, however have a bunch of ponchos (common, as many people bring ponchos on the ride).
I'm in the control booth and dispatch the boats. The load attendant suddenly hits station stop. Why? He saw the poncho that was on the boat's floor move. The party had "hidden" their small child in the poncho and put the child on the floor of the boat. WTH?????
Needless to say, they were kicked off the ride and told not to return to the ride for the day.

 

[bubba's mom]

OMG! It is really interesting to read TM's stories....as the average guest (namely "me") doesn't get to hear this interesting stuff! I can't believe people do this...especially puttin' the kid on the floor...ick!

Would love to hear more stories

 

[mslclark]

Needless to say, they were kicked off the ride and told not to return to the ride for the day.

They should have been kicked out of the park! How much fun did they think their poor child would have hidden under ponchos in the floor of the ride?

 

[ruadisneyfan2]

They should have been kicked out of the park! How much fun did they think their poor child would have hidden under ponchos in the floor of the ride?

ITA! and if that child fell out of the ride or even just knocked a tooth out, they would blame UO!! People are nuts. What if that baby suffocated while wrapped in ponchos?!!! What moron would would put a plastic anything over a baby's head?! Ugh, I can't take it!

I love WDW and USO and agree people do weird things and it's not just at USO. I can't find it now but I recall a thread last fall people on Disney threads complaining that a child urinated on some shrubs while waiting in line for BTMR and nothing was done about it. They were sure it was b/c free dining during value season brings out the "trash."
Dh and I still laugh about the time in Epcot, a very young mother pushing a stroller with her parents who had the world's shortest shorts on. Her whole cheeks were hanging out the back and they weren't cute or small or non-dimpled. Maybe she thought she'd find a dh...

 

[ChisJo]

I love WDW and USO and agree people do weird things and it's not just at USO. I can't find it now but I recall a thread last fall people on Disney threads complaining that a child urinated on some shrubs while waiting in line for BTMR and nothing was done about it. They were sure it was b/c free dining during value season brings out the "trash."

Dh and I still laugh about the time in Epcot, a very young mother pushing a stroller with her parents who had the world's shortest shorts on. Her whole cheeks were hanging out the back and they weren't cute or small or non-dimpled. Maybe she thought she'd find a dh...

I remember the thread about the urination....some people posted some CRAZY urination stories and what some parents will do....favorite being the kid peeing on the carpet in the store because the attendent didn't have a washroom closer at hand...like she carried one in her back pocket.

Did you post a pic of the butt cheeks??? I swear I saw one where a woman literally just had a couple of strings pasted together pushing the stroller...Classic...

 

[bubba's mom]

i remember seeing that pic posted

 

[lorax123]

I remember the thread about the urination....some people posted some CRAZY urination stories and what some parents will do....favorite being the kid peeing on the carpet in the store because the attendent didn't have a washroom closer at hand...like she carried one in her back pocket.

Did you post a pic of the butt cheeks??? I swear I saw one where a woman literally just had a couple of strings pasted together pushing the stroller...Classic...

Someone purposely let their kid pee on the carpet in a store?

Why are people such savages? Why?

 

[Timmy Boy]

edit

 

[ChisJo]

Someone peeing while ON the ride.

As gross as this one is, I can understand peeing while on a ride if you are really scared as your body's response to fear enables us to control the bladder...so, if someone is really scared, then I can understand (it's still gross, though!)

That being said, if they are doing it because they can no longer hold it, while, that is a different story all together!

 

[lorax123]

As gross as this one is, I can understand peeing while on a ride if you are really scared as your body's response to fear enables us to control the bladder...so, if someone is really scared, then I can understand (it's still gross, though!)

That being said, if they are doing it because they can no longer hold it, while, that is a different story all together!

I could understand that after a ride... but if it was before, you better have a really, REALLY good excuse or be under the age of 5.

 

[the Dark Marauder]

Hmm, I'm trying to think of other stories I've had...

Kids peeing in the queue, and parents allowing it.
Parents trying to bring a toddler on the ride, saying "It's ok, she's with me."
Actually checking the ride restraint, seeing a child in the parents lap.
Someone peeing while ON the ride.

Sigh.... people get stupid when they come to parks.

Those are all classic, and shameful.

In my first year (99) I actually had people ask me if there was a waiver they could sign so they could bring their child--that didn't meet the height requirement--on JPRA. And the guests would get FURIOUS when I told them there was no such thing and that they would have to utilize child swap.

People would get mad at me when I told them they couldn't smoke in the queue. "But we're outside" was a common retort. They did comply, but grumbled about it.

I've had people try to use old/discontinued express passes (or GAPs) and/or expired room keys as express. When I confiscated the improper express, they would get MAD. "We've used it at every other ride" they would like. Not my problem. I even called someone out where their forgery was OBVIOUS. They went to Guest Services and fussed, but my lead & supervisor backed my actions.

 

[Timmy Boy]

edit

 

[tropical depression]

Those are all classic, and shameful.

In my first year (99) I actually had people ask me if there was a waiver they could sign so they could bring their child--that didn't meet the height requirement--on JPRA. And the guests would get FURIOUS when I told them there was no such thing and that they would have to utilize child swap.

People would get mad at me when I told them they couldn't smoke in the queue. "But we're outside" was a common retort. They did comply, but grumbled about it.

I've had people try to use old/discontinued express passes (or GAPs) and/or expired room keys as express. When I confiscated the improper express, they would get MAD. "We've used it at every other ride" they would like. Not my problem. I even called someone out where their forgery was OBVIOUS. They went to Guest Services and fussed, but my lead & supervisor backed my actions.

I've been behind a group of people that had a stack of photocopied single use EP's that GS gives out, they were led out of the line.

at Busch Gardens I called out a guy for smoking in front of us in a queue. he called me every four letter word he could think of even though we had my daughter and a couple of her friends standing next to us. when he threw it on the ground and stomped it out I told him to not litter and throw the butt in the garbage. he invented a few new four letter words after that.

 

[the Dark Marauder]

^Heh, I got the waiver thing at Dragons.

"Oh, it's ok, she's with me."
"She still can't go."
"Can't I sign something?"
"No, she can't go"

The urinating while on the ride? Yea, I worked at Doom. And the tower wasn't even launched. It was filling the tanks, and the *guy* unzipped his pants and peed on the floor.

I've lost all hope for humankind while working at parks.

Ah, Doom, I worked there too. Back in 2001 (or maybe 2002), a coworker was sweeping the queue. He saw a bottle in a part of the queue that you have to drop a chain to get to the emergency exit hallway. He picked up the bottle and said he heard a noise coming from the hallway. He went in the hallway and caught a couple going at it in the hallway. He politely told them that they needed to "put it away" and either get on the ride or leave the queue.

IDK who would have been more embarrassed.