where exactly on the reservation...

[KPeveler]

Is it supposed to say "handicapped room with roll in shower" or something like that?

Mine says under room "King Bed (NK)" and that is it. Looks like i need to call back...

 

[KPeveler]

Apparently it takes 24 hours to "process" the "request," which means Special Services is aware of the request, but nothing has been blocked yet. Why does that sound like a recipe for disaster? I am supposed to call back Friday to make sure that the request actually went through.

Also, they said that the fact that it is a HA room with roll in shower will not appear on my reservation, and those are "internal notes."

So i guess everyone needs to call a couple days after making their reservation to make sure they are actually doing what you need!

 

[kaytieeldr]

E-mail, or computer-generated?

For a variety of reasons, it's been a while since I got the latter - but when I did and had a medical request, it DID appear on the computer-generated and snail-mailed confirmation. None of my other requests did, but whatever that was did.

 

[KPeveler]

this is hte one that i got in my email. I will give it til Friday, then call and make sure. my trip is not until October, and I am staying at CSR, which has 99 accessible rooms, so I am sure that everything will work out!