Where are room requests made now?

boxer

DIS Veteran
Joined
Dec 30, 2005
Messages
1,750
I thought I remember doing my room request on the 90-day check-in last year, but I didn't see it today when I logged in? Am I missing it--or did they change the location of the request??
 
There used to be options available during online check-in (starting at 60 days out), but those appear to be gone for some reason.

You can either call, chat or email (the contact us feature) MS to have them noted on the reservation.
 
We had good luck with a chat session to place a room request. The CM at the front desk said “we see you have requested xxxxx” (which was exactly what we put in the chat) “but your room is not quite ready etc. “
 
I usually email mine via the website and they usually contact me back in a day or two.
 

I use the email through the website as well. I have never tried using the request option when doing online check in.
 



















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