I definitely have to agree with you on this one. We usually stay Deluxe and on just about every trip it seems that we get stuck on multiple occasions waiting 30 or 40 minutes to get a bus back to the hotel. You see 4 or 5 buses for other resorts all come and go and when your bus finally comes there is another one bunched up right behind it. Also during peak periods it's not bad enough that you have to stand on a bus back to the hotel, they also compact you in so that every square inch of the bus is filled. People say that you can't really complain since the buses are free, but I would disagree about the free part since I am paying $400 dollars per night for a small to average sized hotel room.