As other PPs have mentioned, POR - Riverside & FQ may still consider faxed room requests. I had great luck yrs ago with Riverside & as the PP mentioned, faxed it in exactly 10 days before arrival. When I faxed requests to other resorts (eg WL & POP), the front desk advised no request was received when I checked in. If in doubt, fax as well as make your request on online check-in. However, if you have a very serious request (health issue, etc) then def ask your TA to have it noted on your file and/or also call WDW and have it added to your reservation.