can I biggy back on this and ask what you say in your fax/call.
I have a good friend going to WDW on their honeymoon 9/26. They are staying in a standard room at WL. Their reservations do have a king bed request and note that they are honeymooning.
I have a fax and I'd like to send in a request for any upgrade but I really don't know what to say. If it looks better to have the couple do it, that can be arranged.
They have never been to WDW so they are considering me their "expert"
Any advice.