Are you calling an Anaheim based number? If so they open at 8:00am. I had to call delivEARS a few weeks ago to order a painting that was being made available to order that day(yes, I'm hopeless) and they open at 8:00am. The delivEARS number begins with the main hotline, which has a few different options depending on what you need such as hotels, dining reservations, merchandise, et all.