About 7 years ago we were checking out the manatees from the upper level. A CM came over and randomly asked if we’d like to go backstage and learn more about them. She took the three of us to the backside of the manatee tank and talked about how they cared for them, answered questions, and spent probably 15 minutes with us letting us see the veterinary side. Totally unexpected!
Same trip, I’d bought a blanket in Mexico but when we got to Canada I liked the buffalo check one way better. CMs said an exchange wouldn’t be a problem, but even though they were essentially the same items, the register wasn’t recognizing the bar code on the Mexico one. I told them it wasn’t a huge problem, I could keep the one, but they insisted and called their manager over to override things. We chatted the whole time and when we finished they wrote us one of those little guest service coupons for a ride on Soarin’ to make up for our time.
Needless to say I spent a good while writing cast compliments before leaving Epcot that year.
Honeymoon a couple years ago we had reservations at Ohana on what fell on my birthday. At check in I requested a window table if possible. They said no problem but we’d have to wait longer. We agreed. About 45 minutes later we’re called and taken to a table in the middle. The disappointment must’ve been obvious, the hostess asked so I explained and said not to worry. That time of night no one was giving up their window for fireworks and we had a decent view. A lot of “Are you sure?” “Yes, it’s fine, don’t worry” ensued. She was super friendly and very apologetic so I felt bad. She came back a few minutes later and said the manager said that “drinks are on him” and we could each order one one the house. That’s the story of our free Lapu Lapus
They also gave us a brownie for our honeymoon and a cupcake for my birthday. Plus our server and assistant were SO nice and so attentive. It’s no wonder it was my husband’s one must-do on our upcoming trip.
I’m apparently very good at getting free alcohol. Another trip we had dinner at Flying Fish. I’d ordered a wine flight. Another friendly server—we’d chat for a good while every time he came back to the table. When I finished one glass he came back with another and said since no one would notice, here’s another sample of his favorite. Then as we were finishing up I happened to look around and the people with wine flights had way smaller glasses than me. So I had four full pours for my flight.
