I did my room requests about 5 days before travel (booked through VH) and I got the exact location and ground floor room we wanted. A lot of people have success using the online request and self check in though.
As above - ESTAs are a must and check your packing list. Particularly hair dryers/straighteners in case they aren't dual voltage and don't work!
One question and I'm sure it's being asked before but I've searched and can't locate a straight answer.
We are in the POR in a Royal room. Does anyone have knowledge of good / bad rooms?
We have two children 9/7, so stairs nor a big problem.
We'd like to be away from any lifts and not too close to ice machines etc. Any input would be very welcome.
Also. What's the best fax / email to send my requests to please?