What other timeshare do you like?

I’d like to tell you a story about the Hilton timeshare presentation. My wife and I went into it open to hear how their system worked but was soured on it before we even arrived. We booked a site close to WDW 7 months in advance. 7 days before our trip I get a call that due to inventory constraints our location wasn’t available and they moved us to a different resort. 30 minutes further away from WDW. It took 4 phone calls over 2 days to get to a property that was actually just across I-4 from our original. So it was ok but not the type of experience you want to give someone who you are trying to sell a timeshare to.

The property we stayed at was just ok. Nothing special and it looked a bit tired. The staff was mostly unhelpful and disinterested.

We got to our presentation and it was a 1 on 1 meeting. The cubicle farm they have is massive. There must be 100 cubicles at this site. Music was blaring in the background. So it was hard to hear our soft spoken sales person. But we got through an hour of disjointed questions that seemingly had no goal. Finally she said they had to present us with an offer to review And asked us how many points. We asked for the lowest possible. Her manager came back 10 minutes later with a sheet of paper and started writing numbers and arrows in it. I felt like I was buying a used car from a business that has large billboard advertisements and giant inflatables out front. We told them that at this time their minimum buy in and style of timeshare didn’t meet our travel needs and politely declined. He then presented us with 3 followup offers. We declined.

He left and our original person just kept asking us what happened, like we had told her we wanted to buy and changed our mind somehow. Which we never did. I finally just had to tell her to stop and move on.

Then another manager came in and gave us 2 last ditch offers. We declined those as well. Then another person came in and walked us to the lobby where we checked out.

90 minutes from start to finish. This process could not be any more different than DVC. DVC is a blessing. I called my guide after this horrific process and told him I wanted to add on direct and closed the next day. No fuss no muss.

The Hilton program actually doesn’t sound bad and may be something we would have considered in a few years. After this experience it’s gonna be a hard pass from us though.
 
The Hilton program
There are two different “Hilton” timeshares. Neither are actually Hilton. “Hilton Vacation Club” is rebranded Diamond Vacation Club (which is probably where you stayed), the resorts are not great and the program is bad. The properties have zero value and can’t be given away on the resale market. The maintenance fees for ownership exceed the rental rates for the rooms.

Hilton Grand Vacations Club is the better program, completely separate company, properties are decent, resale they have close to zero value but are worth picking up if you like the resorts for pennies on the dollar.

Never ever ever every buy any timeshare directly from the developer, except maybe DVC, and even then only in very limited circumstances with your eyes wide open about the fact that you are paying a lot of money for the direct perks.
 
I’d like to tell you a story about the Hilton timeshare presentation. My wife and I went into it open to hear how their system worked but was soured on it before we even arrived. We booked a site close to WDW 7 months in advance. 7 days before our trip I get a call that due to inventory constraints our location wasn’t available and they moved us to a different resort. 30 minutes further away from WDW. It took 4 phone calls over 2 days to get to a property that was actually just across I-4 from our original. So it was ok but not the type of experience you want to give someone who you are trying to sell a timeshare to.

The property we stayed at was just ok. Nothing special and it looked a bit tired. The staff was mostly unhelpful and disinterested.

We got to our presentation and it was a 1 on 1 meeting. The cubicle farm they have is massive. There must be 100 cubicles at this site. Music was blaring in the background. So it was hard to hear our soft spoken sales person. But we got through an hour of disjointed questions that seemingly had no goal. Finally she said they had to present us with an offer to review And asked us how many points. We asked for the lowest possible. Her manager came back 10 minutes later with a sheet of paper and started writing numbers and arrows in it. I felt like I was buying a used car from a business that has large billboard advertisements and giant inflatables out front. We told them that at this time their minimum buy in and style of timeshare didn’t meet our travel needs and politely declined. He then presented us with 3 followup offers. We declined.

He left and our original person just kept asking us what happened, like we had told her we wanted to buy and changed our mind somehow. Which we never did. I finally just had to tell her to stop and move on.

Then another manager came in and gave us 2 last ditch offers. We declined those as well. Then another person came in and walked us to the lobby where we checked out.

90 minutes from start to finish. This process could not be any more different than DVC. DVC is a blessing. I called my guide after this horrific process and told him I wanted to add on direct and closed the next day. No fuss no muss.

The Hilton program actually doesn’t sound bad and may be something we would have considered in a few years. After this experience it’s gonna be a hard pass from us though.
Same thing for us off of a booth at the local fair, we went just to see what it was all about and omg what an awkward nightmare.

The prizes we were supposed to get never happened because of all the games they play. I dont know how this sales tactic works on anyone, but I guess it does. I also came super prepared to say no a million times.

We also got super lucky that we were supposed to do aMarriott one too and they let us stay at Cypress Harbor (beautiful) but we couldn't do the presentation because we had covid (its sad that you think getting sick is lucky to escape the presentation 🤣🤣)

so they just put us in a zoom video call to verify we were actually sick and we got to stay without having to attend!
 












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