What is with Park Reservations?

Dis Dragon

Rawwwwr
Joined
May 19, 2019
Messages
707
I knew they were going to keep them, but I didn't think they would actually enhance and complicate the process. I had to change 2 park passes for a trip in February and got hit by the new splash page where you pick if you're going as a ticket holder or an AP holder, then after you AP holder you still have another splash page if you're using your resort stay or the ones assigned for your pass... Then pick you reservation - which really doesn't work well when you have other parties linked to you that do not have AP's.

Now Disney is saying it's the backbone of future technology enhancements? They were annoying but necessary, I just don't get how they justify keeping them around at the cost of guest experience.
 
Season pass reservations were a pain at the various Cedar Fair parks. They got rid of them.

Can’t even find how to make a reservation for Universal. Oh, they are not needed.

Six flags, nope. Legoland, Sea World, no and no. Even Kennedy Space center got rid of the reservations. No other theme or amusement park requires reservations except for Disney.

Park reservations are not a big deal, unless you have an AP and want to try to plan an off-site trip, or if you want to mix AP and non AP people on the same trip. Or you have a child or friend that may not know if they can go with you until the last minute.

As you can tell, I am not a fan...
 
Season pass reservations were a pain at the various Cedar Fair parks. They got rid of them.

Can’t even find how to make a reservation for Universal. Oh, they are not needed.

Six flags, nope. Legoland, Sea World, no and no. Even Kennedy Space center got rid of the reservations. No other theme or amusement park requires reservations except for Disney.

Park reservations are not a big deal, unless you have an AP and want to try to plan an off-site trip, or if you want to mix AP and non AP people on the same trip. Or you have a child or friend that may not know if they can go with you until the last minute.

As you can tell, I am not a fan...
Yeah me no likey…… I bought an annual pass not knowing the reservation pools were different. I did the math and all of the trips I have booked, the AP made sense. I could have gotten into Epcot on 10/1 had I just bought a day ticket. Thinking there would be availability, I purchased the AP only to find out the AP reservation system has different inventory. It ain’t easy bein cheesy
 
I knew they were going to keep them, but I didn't think they would actually enhance and complicate the process. I had to change 2 park passes for a trip in February and got hit by the new splash page where you pick if you're going as a ticket holder or an AP holder, then after you AP holder you still have another splash page if you're using your resort stay or the ones assigned for your pass... Then pick you reservation - which really doesn't work well when you have other parties linked to you that do not have AP's.

Now Disney is saying it's the backbone of future technology enhancements? They were annoying but necessary, I just don't get how they justify keeping them around at the cost of guest experience.
Sadly, that is an improvement. I've had times staying onsite where we needed to change a park pass. The park we wanted to change to had no resort stay passes left, but did have AP passes available. The software would not pick up that I had an AP so could do that. Instead, it defaulted to the onsite stay only. While bulky, it sounds like now I could do that online instead of a 90 minute wait.
 

Why do Disney always get it so wrong with their IT?
It's absolutely awful.
I can't even get past the AP page - everything after that is 'someone ate the page'. Can't even speak to anyone with a 2 hour+ wait time.
The customer experience is the lowest priority for Disney nowdays and these park reservations are all about staff/cost cutting and their bottom line. The amount they charge for APs/tickets either they should invest in a decent system or get rid of it completely.
 
This whole Park Pass thing is a no go for me. Completely destroys by normal way of having fun at WDW.
I have an AP and I'm a DVC member. I like to hang at the pool during the day an go to whatever park I want in the evening.
Not anymore, can't do it with this "stupid", "stupid" park pass thing. I know, not stupid for Disney with their sick take your money planning thing but think about it? Hate it!!!Hate it!!!
 
We just bought our pirate passes and can only go on weekends.. between 50th, Columbus day blickouts and everyone else just got a pass I will be lucky if we can ever go... I'm going to keep checking .
 







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