What happens if DC cancels swim due to weather conditions?

mouseclick1

DIS Veteran
Joined
Jul 30, 2000
Messages
2,791
I just received my DC confirmation, and it states that DC has the right to cancel programs due to weather. I figured that much, but it does not state what they would do under those circumstances. Do they refund the swim portion, reschedule your time, give you a voucher to come back? I can't believe for that money that you would just be out of luck! Has anyone ever had their swim cancelled on them? We will be there next July, when the afternoon thunderstorm is pretty much a daily occurance!
 
According to what I've read previously, (I think it was a review of DC for UK visitors, Simon?)..... If your swim is scheduled for the morning and weather intervenes, it will be rescheduled for afternoon. I don't know what happens if your swim is in the pm. If they are unable to accomodate you, I would imagine that you would be entitled to a voucher for another day or a partial refund. You have contract with DC for a dolphin swim.:)
 
The day we were there storms were in the immediate area and we were instructed to get out of the river part and the coral reef, however the whole time we were out of the water there, which was nearly 2 hours, the people were still in the lagoon for the dolphin swim. I asked one of the lifeguards what happened if you had to miss your dolphin swim, and he told me we would get our dolphin swim in, not to worry. I thought it was kind of strange that it was ok for some people to be in the water, but not others. They said it all depended on how close the lightening was as to who had to get out of the water. I know this doesn't answer your question, but at least it might give you some perspective.

Kim:wave: :wave: :wave:
 



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