Peepster
DIS Veteran
- Joined
- Dec 14, 2005
- Messages
- 827
I'm constantly kidded about being the anal planner in the family but it certainly paid off today!
I checked our airline itinerary online, even though we've received no changes from the airline, and, surprise!, dear old Airtran had us leaving many hours later than planned and, of course, arriving NOT in time for our Candlelight Processional package. I called, expecting no resolution because of the holidays and all, but much to my surprise and delight they are flying us down a day earlier (thank goodness we are flexible this year) with an apology as they acknowledged it was their fault! Wahoo #1
Then I called Member Services with little hope of adding on to our reservation and only having a few points left for this year and, whaddayaknow, we got an night added on and had just enough points to cover it! Santa Baby! Wahoo #2!
Then I logged in to cancel our car rental reservation and add on a day and, hallelujah, we had accrued some free days and a free offer somehow since our first booking and we saved over $100 on the rental! Well, shut the front door! Wahoo #3!
So often we use the forum to complain...I just had to share our pre-Christmas miracles with my favorite people! May your holidays be wonderful, everyone!
Now if I could just find someplace open that's selling lottery tickets.........
I checked our airline itinerary online, even though we've received no changes from the airline, and, surprise!, dear old Airtran had us leaving many hours later than planned and, of course, arriving NOT in time for our Candlelight Processional package. I called, expecting no resolution because of the holidays and all, but much to my surprise and delight they are flying us down a day earlier (thank goodness we are flexible this year) with an apology as they acknowledged it was their fault! Wahoo #1
Then I called Member Services with little hope of adding on to our reservation and only having a few points left for this year and, whaddayaknow, we got an night added on and had just enough points to cover it! Santa Baby! Wahoo #2!
Then I logged in to cancel our car rental reservation and add on a day and, hallelujah, we had accrued some free days and a free offer somehow since our first booking and we saved over $100 on the rental! Well, shut the front door! Wahoo #3!
So often we use the forum to complain...I just had to share our pre-Christmas miracles with my favorite people! May your holidays be wonderful, everyone!
Now if I could just find someplace open that's selling lottery tickets.........
Brought a big smile to my day.
WELL our flight out of Orlando departs at 3:30 and was suppose to connect thru ATL around 5:00 now the connection leaves at 3:10, WHAT????? 
No notification which I did get for the 1st schedule change! I am still not happy that they no longer have the non-stop flights since I would not have booked with them if I even thought that was a possibility due to the time of years and storms that can be brewing! We had other choices for direct flights but price and schedule we went with Delta - by the time they changed the flights the other carriers were way too expensive and almost sold out do to peak travel time. With that all being said I am just glad I caught it, found a semi acceptable flight and had them change it for me. Morale of this CHECK your flights/itinerary every so often I know that if much more time had passed I could have been in a real mess with this reservation!
Thanks for reporting GOOD news!
