We stayed at Westgate Vacation Villas with mixed results. I don't know if you already have this phone number, but I have 1-800-801-9954 written down in my records for their customer service. We woun up staying in a nice, LARGE two bedroom and had a great week. But, that was after one night in a stuffy disco-designed one bedroom with turquoise furniture and no balcony. We simply complained and they upgraded us at no charge. The presentation was hard-sell and they don't even start to take you to the condo until your 90 minutes is nearly up, but we did expect that. You have to stand your ground about that 90 minutes! We recently go ahold of the newest version of the unnoffical guide to WDW, and there is an amazingly correct prediction of what a timeshare presentation experience is like in their book. The description is EXACTLY like a Westgate presentation. I was laughing while reading it! Good luck!