Well well...my ebay problem a week ago just got more interesting....

[December99]

For those that remember I posted about a problem I had on an item I bid on and won. The problem, for those that don't know, is after 2 weeks I never received information on how or where to make payment. Well finally yesterday I got an answer on how but never got an answer as to the amount ("it's found on the auction so you can go there and look" was the answer I got). So I made payment today, kept asking this person if they were going to guarantee that I was going to receive my product because others had not after they paid based on their feedback - no answer to that one. So today after I made payment, I sent an email stating I had made payment and that I expected the item within 14 days (very reasonable I assumed) and that if this person felt more comfortable I would be willing to send a check to reimburse for sending via Certified mail so that the person knew that I got the item based on some feedback this person had received from people who said they never received and who this person then responded that it was sent and it must be the mail system. I get an email tonight saying that I will be refunded tomorrow and that this person doesn't like my negative attitude!!

HELLO????? My negative attitude - when I pay for something I expect to receive it and I was trying to make things easier for this person because I had received an answer to my email last week that this person was helping a family member and had not been around the email to take care of things and apologized to me. Okay - things happen (unfortunately this had been a trend on the feedback) and I understand. Well the snotty attitude just sent to me is enough to push me off but I told I appreciate that fact that this person is being upfront about reimbursing me and not sending it. So I go and check feedback for this person again (I have been checking this often because another bid I had bid on with this person and lost, the person that won has yet to give any feedback and another person sent payment the end of Jan for something and has even yet to see the item and hear anything from this person) and sure enough, there is another item that was won after mine and the person never received and is receiving payment back.

So.....we will see if I get payment back. I'm sitting here trying to come up with "decent" wording because I'm going to give a neutral response but I want to be decent about it.

Also - I've never gotten a refun in PayPal before so we'll see how that goes. EYEYEYEYEYEEEEEEEEEE - I've had very good luck until now - I see how someone could get frustrated easily in bidding in ebay!

 

[Fishbone†]

Being an ebay user buyer & seller myself, why are you choosing neutral feedback over negative? I'm just curious..... I'm obviously not close to the situation, and there may be more than I see, but if in fact this has been a negative experience, you should make the other buyers aware. At the same time, if you feel her excuse and such is valid, then neutral would be fair...... I've had some unfair & unsolicited neutral/negative feedback thrown my way, so I am definitely a proponent of fair feedback, but at the same time it seems like you have given her a fair chance to respond and produce with poor results. I'm just nosey ..... why neutral.

 

[Disney845]

I actually agree with Fishbone. I think this situation calls for negative feedback. I am very familiar with the ebay system. We have bought and sold many things. Only had one real "problem" with a seller who never sent the item after payment, but after continued coorespondence and a bit of a white lie (had a friend pretend he was our legal council and would be bringing suit against this seller) we finally got our money back 3 months later. To me positive feedback means that things went very smoothly. The seller emailed you with the instructions, you paid, and then received the item in an expedient manner. Neutral would mean that while nothing "bad" happened, the situation did not warrent you leaving positive. In a situation such as yours, I would most definitely leave negative feedback. "You" did nothing wrong here, don't let this seller make you feel bad for the "negative tone" you used. You darn well had good cause to use a negative tone. After no contact from a seller after weeks, and then asking for something as simple as the total cost of the item, and offering to pay extra for delivery confirmation, you should most definitely not feel bad about anything. Feedback is meant to inform others who are possibly planning on buying something from this seller, to know if they are trust worthy. Do you really think anyone should buy something from this person? I wouldn't based on your comments, so I would feel it was my duty to inform others of the situation and perhaps prevent someone else from having to go through what you went through.

 

[SonjaB]

I buy and sell on eBay frequently as well and this also gets my vote for negative feedback. People really need a warning about this seller, she's definately established a bad pattern.

 

[Dodie]

Why in the world would you only leave "neutral" feedback after going through all of this. If this isn't a situation that deserves "negative" feedback, I don't know one that does.

If the seller retaliates by leaving you negative feedback, you can comment on that so the explanation will show up beneath it.

 

[d.kurz]

Another e-bayer who would not hesitate to leave negative feedback on this transaction. That's what the feedback is for...so you can warn others.

 

[Krisu]

I would be grateful to see why there was a negative feedback, I might think twice about dealing with the seller.

 

[Jeafl]

I would leave negative feedback also.

 

[Pembo]

Just coming off a BAD transaction myself-leave the negative feedback! As for the paypal refund, I've gotten a partial refund from them. Good luck!

 

[Towncrier]

You and the seller have a contract. I don't see how the seller can back out of this deal unilaterally. I agree that this calls for negative feedback.

 

[December99]

Thanks for the "feedback" (no pun intended) on this. So far she has not reimbursed me on PayPal and I have not gotten an email from her today nor has she left any feedback on me yet. This just gets more and more interesting by the day let me tell you.

I think I'm beginning to agree with you guys - negative feedback might be warranted. I was just going to leave neutral because at least she told me she was going to reimburse me. But I guess I don't like being told I have a negative attitude when I didn't. It's just like my exmil telling my dd I'm a mean and angry person when I'm not....hmmmmm.....wonder if they are related!!!!

 

[jfulcer]

I don't know if I would have sent them the money in the first place. aren't they required to contact you in 7 days? Isn't that part of the contract?

I wouldn't leave the negative feedback until AFTER you got your cash back. It may 'delay' your refund even more.

Good luck!

 

[BWVDenise]

I would think her refund should happen very quickly if it is done through paypal and I would leave the feedback after you are refunded! What is up with this person?! Sounds like they just didn't want to sell it to you for what your bid ended up being.