Welcome home trip

[Hoppy-tn]

is This for direct purchases only or do you get a welcome home trip after buying a resale contract?

 

[CarolynFH]

is This for direct purchases only or do you get a welcome home trip after buying a resale contract?

Only for direct buyers, sorry. Since they spent so much money to buy DVC, DVC will try to book something for them within the first six months or a bit longer after they buy, if nothing is available for the new members to book for themselves.

 

[Hoppy-tn]

Thanks for the reply, we bought direct at riviera a month ago and just had our boardwalk resale pass so was hoping we might get to double up
we got a one bedroom booked at riviera for December but might see if they can sprinkle some magic and swapped it for a studio to save some points, won’t hurt to try .

 

[_auroraborealis_]

Thanks for the reply, we bought direct at riviera a month ago and just had our boardwalk resale pass so was hoping we might get to double up
we got a one bedroom booked at riviera for December but might see if they can sprinkle some magic and swapped it for a studio to save some points, won’t hurt to try .

They probably won't. Once you have any trip booked, they won't do Welcome Home stuff.

 

[Mexacajun]

They probably won't. Once you have any trip booked, they won't do Welcome Home stuff.

Well, I had a room booked with cash and I bought DVC direct and the dvc side was sold out, they worked with me to get a room for me as a welcome home. I was able to cancel my cash room. It was super awesome and unexpected.

 

[_auroraborealis_]

Well, I had a room booked with cash and I bought DVC direct and the dvc side was sold out, they worked with me to get a room for me as a welcome home. I was able to cancel my cash room. It was super awesome and unexpected.

I should perhaps say "a points booking." The welcome home is specific to points bookings for direct buyers. If someone buys direct after resale and has prior bookings, they don't help.

 

[varyth]

Member Services helped us with our "welcome home" booking and got us rooms that the online calendar said were unavailable. They also helped us get an exception to overborrow a couple points, where we were ready to purchase some one-time use points.

During our direct purchase process, our guide stressed that we should call in for our first DVC booking. We were warned not book anything by ourselves, otherwise we would lose this one-time assistance.