We are doing the same for Thanksgiving. I emailed with a question about Publix premade holiday meals and received an answer back within an hour. I am looking forward to a different choice.I plan to try Dizzy dolphin for our next trip, there DVC members that have set up their own company and you send them a list of what you want.
Good to know. I had the exact same experience with GG on Sunday. I placed my order with GG online this weekend, and they called me within 10 minutes to confirm and go over details. Sounds like you can't go wrong with either option.I put in my order with wegoshop Sunday night. Yesterday they called just to go over the details. I was able to add a few items that I forgot during the call. I love the personal attention. In 10 trips, I have never had a problem.
We have use both....have stuck with WGS the last 6 or 7 times. I like ordering exactly what I want and not picking from a list.
ITAThe problem I have with WGS is that if they don't have the exact thing you want, they will sub. And if you are not specific enough about what you want, they pick a size for you. I like GGs set up much better--here is a picture of exactly what the item is. Click if I want it. I don't have to sit and write down item brand size.
Yes, same situation with same individual, didn't cancel but wished I had. I had the whole family staying at a GV at BWV, so it was a large order but the bill was shockingly over what I estimated. Between questionable behavior and in my opinion excessive up-sizing I would not use that option again. I will use GG for smaller gatherings and rent a car for a day when the whole family gets together.I have used both. I used wegoshop for 7 years with success, because I prefer their ordering method. On my last encounter I experienced such horrible customer service from owner Amy's husband that I cancelled my order. I will NEVER use them again, nor can I, in good conscience, recommend them.
I have used Garden Grocer the last 2 years and I am very pleased. The first time I used them I double ordered a few items on line, in error. I called and they were wonderful. They fixed my error immediately and I was very pleased. I have received text messages after each delivery asking if everything was okay. Really nice customer service.
I actually think the 2 services end up being close in price after delivery fees, item markups etc are considered.
In the past, I calculated that I saved the cost of delivery on just the cost of not buying bottled water in the parks.
I highly recommend Garden Grocer and I strongly recommend against wegoshop.