WDW vs. Universal. My definitive comparison.

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tentaguasu

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OK, before doing Universal, I had asked many people how it stacked up against Disney. I got many replies, but there didn't seem to be any consensus at all.

I have very strong opinions about it after seeing both and thought I'd share for the benefit of others.

First of all, I don't think it's "Coke vs. Pepsi" at all. They are very different places. I personally thought WDW blew Universal out of the water. Not even close. But I can see that some people might feel differently.

Here's the difference: Disney Magic.

OK, OK hear me out. I'm not your typical "Disney magic" type person. I'm a guy who could care less about "Magic" and pixie dust and garbage. I could care less about the Disney characters. I haven't read most of the classic books, or seen 3/4 of the movies. I don't get teary eyed seeing the castle, Mickey Mouse is just OK, and tinkerbell and the cricket kind of annoy me. In fact, I didn't believe in "disney magic" at all.

Until I went to Universal.

The total lack of magic at universal made me realize that Disney does in fact have something special about it.

But it's not pixie dust. It's attention to detail.

If you care about attention to detail, you'll notice the difference. And if you care about these things, then it all starts adding up and making a big difference. There are a million little ways in which it shows up. For instance:

a. The quality of the help is off the charts different. Universal had typical McDonald's-esque type help. Not terrible, but visibly disinterested in being there. Poorly trained, etc. I can give examples. Disney folks were usually nice and helpful (and without being fakey sappy, for the most part).

b. Sloppiness. At Universal, some things are just sloppy. Sloppy uniforms. Less well tended grounds. Cheesier sets. One great example: I was excited to see Shaggy and Scooby Doo. Then I walked a couple of blocks down and guess what? ANOTHER Shaggy and Scooby! I've never seen that at Disney and can't imagine it happening. Talk about breaking the illusion that these are the "one and only, real" characters. It just seemed sort of dumb and poorly done. I saw characters completely fall out of character in public on numerous occasions. One princess got whinny and started talking to friends.

c. Food. Just fewer options, lower quality. Burgers were fattier, Turkey legs were less tasty. (However their lemon and blueberry slushes were awsome!!)

d. Ride theme-ing. I care about this. I love the intricate details and atmosphere at Disney rides. There is little if any of this at Universal. The quality is just not there. Queing areas are usually very boring. For instance, the actual place Sherk 4D is shown is spartan.

c. Fastpass. Disney's is good, democratic, and works. Universal's had a lot of problems, didn't always work, and was undemocratic.

Other considerations.

1. The characters. I have zero attachment to Mikey Mouse, etc. In fact I like Universals character set better. Shaggy and Scoobie Doo! Cool. Curious George! Cool! Spiderman - come on! Lots of fun characters. For me advantage Universal. Your mileage may vary...

2. Traveling with younger kids. Disney is much better. Universal had some cool stuff for young ones. In fact, I absolutely adored their mini water park at Universal Studios. BUT, most rides not explicitly for kids are inappropriate for them. In Disney most rides are kid friendly, but there are a few rides kids shouldn't do. In Universal it is exactly the opposite.

3. Public. The crowd at Universal, particularly on the weekend was... different. There was a much higher "Jerry Springer Audience" quotient at Universal. I'm not saying that's bad, it's just different. What was bad was there was also a significant "thug" quotient at Universal on the weekend. And I'm not using that as code for any particular ethnic group. There was equal opportunity thugishness going on. Not like it was dangerous or anything. Just a lot more tough characters around.

4. Older kids / thrill riders. Universal is THE place to be if you are between 10 and 25. Everything is louder, faster, etc. I'm a pretty young 37. In fact I was pumped up when I heard the entrance music was the Red Hot Chili Peppers the day I went! Cool! I LOVED the intensity of the drop in the Jurassic ride. Though I can't ride coasters, I can imagine that Hulk and Dragons must be sweet rides. If that's what you're after - if it's all about the rides and intense rides at that - then IoA and Universal will be a great choice. Still, for me, it didn't make up for the lack of quality and (to me) a sort of juvenile sense about things. Every darned ride seemed to try and have some element of scary or "in your faceness". Even Dr. Seuss and ET! It wasn't thoughtful thrills, it was just BAM, in your face. Bigger and Louder. That played well with my 11 year old, but got old with me. Even the sense of humor seemed geared to that age group. Shrek has a fart joke in it. When I saw it I just sighed. I'm not a big fan of fart humor. It just seems dumb to me. My 11 year old, of course, loved it - it's the first thing he mentioned.

Overall, the theming isn't close in most places. Studios is OK, but not great. IoA had my hopes up. The entrance and most of the adventure area is pretty much Disney quality, but it goes downhill quickly as you move around. By the Superhero area, it's just loud, in your face, steel and plastic.

Again, none of this stuff is that important, but it adds up, cumulatively, to give you an impression of things.

What I will give Universal credit for is creativity. I didn't much like Terminator (3D effects were off and on and the movie itself was boring IMHO) the way it was done was different and creative. And Spiderman - wow! Too rough, but wow - really neat effects. Also, watch the video monitors in the Terminator queue. They show pictures of the waiting crowd, but have some interesting things happen.

Bottom Line: Kali River Rapids as compared to the Bluto ride at Universal is a perfect microcosm of the difference between Disney and Universal. Bluto is more intense. It gets you wetter. It moves faster. It's longer. But I prefer Kali 100 times over. Bluto is essentially a garish plastic chute. The quality of the "set" is sort of McDonald's Play landish. It gets you wet, but I noticed that TONS of water sloshes around on the floor and your feet get sopping wet (which seems to me to be sort of a poor design - when you may or may not get really wet, but your shoes are guaranteed to be sopping wet). In comparison Kali is just beautiful to look at and be a part of. From the waiting line on its attractive, jungly, mysterious. Just nice. So for me, I love being on Kali and found Bluto sort of boring and ugly. But my son who is 11 loved Bluto.

So think about what you like, what floats your boat, and what bugs you and you'll have a pretty decent idea of how you'll feel about each location.

For my wife and I, we ended up leaving early both days we were at the Universal parks to go back to Disney. At Universal we tried to get ride to ride to do each thing. At Disney we just liked BEING there. The cumulative effect of all those things just make Disney a nice place to be. And that is the "Magic" as far as I'm concerned.

Do others agree with this assessment?

Side point - what the heck is up with the resorts at Universal. I felt it was way overpriced, and I felt we got nickeled and dimed all the time. Can't believe I spent $240 for one night.
 
That's probably the best comparison I've ever read. I'm a pretty big fan of both parks.
While I do disagree with some points (I love the disney characters), Disney does have something much more special than Universal...or any other park for that matter will ever have.
 
Thanks for posting this, it was very interesting to break everything down like that! :thumbsup2 I have to agree with you 100% on attention to detail and the (I can't think of another word to describe it, actually) magic indeed at the Disney parks over Universal. I've been to the Universal parks a handful of times and have always been disappointed, especially at the rides themselves -- seems like they were going for the few second thrill over everything else that is equally important in a theme park. I agree, many of their sets are sloppy and there's simply a different vibe overall :)

Honestly, I just agree with everything you've mentioned to pinpoint one thing over another! :worship: Although I am a Disney character, castle-loving worshipper!! :rotfl: :upsidedow :lmao:
 

can't compare yet but we are getting tickets for uni next year. we're staying at wdw for 17 nights and will have the 10 park/water tickets which will leave 3 days plus evenings when we go to the water parks for uni. we love disney so reading your post if we don't like it as much as we thought we'll just spend the 3 days at the resort pool and enjoying the disney resort life.
 
3. Public. The crowd at Universal, particularly on the weekend was... different. There was a much higher "Jerry Springer Audience" quotient at Universal. I'm not saying that's bad, it's just different. What was bad was there was also a significant "thug" quotient at Universal on the weekend. And I'm not using that as code for any particular ethnic group. There was equal opportunity thugishness going on. Not like it was dangerous or anything. Just a lot more tough characters around.

That's the funniest thing I've seen in a while. :lmao:

I think that your review was great, thanks!

I will say that a few of the things I've never noticed myself. They may be summer issues since you're not the first person to bring them up here. Specifically I've never noticed a difference in crowd types or cleanliness . . . but the Universal parks are pretty empty when I go in January.

Staff attitudes have definitely varied from trip to trip. Sometimes everyone's happy and engaged, other times some people are "blah," and still other times I've seen verbal fights between employees or between employees and guests. :confused3

I was very disappointed in both Hulk and Dueling Dragons, so don't feel like you're missing anything. My hometown theme parks have far superior coasters. Universal does have a great thing going with its thrill rides . . . definitely some of the best in the country. :thumbsup2

As far as theming is concerned, I think that Universal Studios is pretty solid. I agree on IOA's Marvel Superhero Island falling a bit flat. I know what they were trying to go for, but it just feels cheap and ineffective. Things are even worse over at Toon Lagoon. The entry Island, Lost Continent, Suess Landing, Jurassic Park are all amazingly well done.
 
Oh . . . I almost forgot. Universal's Express Pass system is simply awful. :mad: It's almost enough (and still might be enough) to make me not want to spend my money there. I know their hotels are probably really struggling in comparison to the Disney hotels, but not giving off-site guests equal access to express passes isn't winning them any friends in the long run. All it means for me is that I would never stay at a Universal resort because of how obnoxious I find the policy.

I doubt it's a coincidence that their attendance had dropped over the past several years. They've managed to nickle and dime people to keep their profits up, but they're not going to be able to manage that forever. I also don't think that the Harry Potter section will really help them that much in the long run. . . people's expectations are so high now that most will be disappointed with the end product, no matter how good it is. (I've seen several here asking about "the new Harry Potter park," for example . . . )
 
What a GREAT review!!

I've never been to Universal FL, and my one trip to Universal CA was in 1987. So I read your review merely out of curiosity.. it's 6:17 am and I'm the only one awake;)

But your assessments were based on concrete logic, then followed up by examples. ( I loved your "equal opportunity thugginess" bit.)

Thank you for a well thought out review!!
 
yep i have been heming and hawing. thanks for all the comparisons. i'm gonna stick with disney for my 2 and 5 year olds this year. maybe when they are a little older we will try but the whole express pass thing just irks me. i might have to stay at their hotel.
 
Could not have said it better.

The only thing Universal has going for it, IMO, is the thrill rides. Disney versions of thrill rides are lame, but I get why they are lame.

When I want to ride rides, I go to Universal. When I want Magic, I go to Disney.

The essense of why I spend one day in Universal, and a week in Disney. It only takes a day to ride the rides. I can enjoy the Magic for much longer.
 
Overall, I like Disney better because I'm not really into thrill rides. There were a few areas where I thought Universal outdid Disney. My kids had a great time in the Curious George section of Universal, especially the ball pit. I imagine that the water area would be great when it's really hot. They also enjoyed the Dr. Seuss Land at Islands of Adventure.

We stayed at the Royal Pacific Resort onsite, which is so close to both parks, and it's nicer than the Disney deluxes. The Express line worked great for us since we were onsite, but I wouldn't want to pay extra for it.

I agree about the attention to detail on the rides and queues, but I thought Universal Studios movie set atmosphere was amazing. It made MGM/Disney Studios streetscapes look like cardboard cutouts.

I'm waiting for Universal's addition of the Harry Potter Wizarding World before our next trip to Universal. Plus my kids will be into some of the thrill rides then.
 
I agree with this completely, but I disagree about the characters. I love the Disney characters, and the US/IOA characters are just OK
 
Thank you for the review! I appreciate the thought put into it. We're super-excited to be going to Universal for the first time next June. We're currently in the same age group and my oldest son will be about the same age as yours. I'm sure he'll also appreciate the Shrek fart joke since he actually likes Stitch's burp. :rolleyes: :rotfl2: I'm looking forward to coming back and comparing my impressions of the parks to see what I agree/disagree on. I'm sure we'll have a great time - this summer we did Kings Island, Sesame Place, and Cedar Point and had a fantastic time at each of them.
 
You hit the nail on the head! We went to Universal three years ago instead of our annual WDW trip and haven't been back since. We had a nice time, but we just didn't feel the magic! :goodvibes

Disney has been a better deal for us too. With the free dining and value resorts, it is hard to beat. Now if they make those changes to the free dining plan next year that I have been hearing about, then we may look at Universal again since my tweens are at the perfect age for Universal.
 
Thanks for the excellent post.

I think my tag line sums it up... I do enjoy Universal, but I love Disney. My whole family feels the same way, even dd who is the thrill rider. On the positive side for Universal, I like the theming. I actually find the Superhero area looks like a comic book, and I love the way the music changes when you go from one land to another. (I know Disney does this too, but it seems like IoA stands out more because the change is so drastic.)

Thirteen trips to WDW, 3 to US/IoA. The magic wins out every time....
 
That was a great (and funny) review.
I'm another one who think of them as 2 different places all together. I will visit Universal but I like to vacation at Disney.
 
I enjoyed reading your comparisons. We only took our DS's to Universal once, it was enough.

Bobbi:goodvibes
 
I'm not trying to sound obnoxious here....but why do these comparisons. Disney is Disney and Universal is Universal. I would not compare apples and oranges, so why compare these two?

I recommend both!

Oh..for the person that mentioned that there is more of a "thug"-like audience at Universal, I strongly suggest that you visit Six Flags in Jersey....that is where you will see the "thugs".
 
I do love the Disney parks and they are my favorites but we have annual passes to Universal/IOA as well. I think the staff there is great and they seem very happy to be working there. I like that they can have pink hair or nose rings:) I am from NY though and love to see creative people expressing themselves. Only the Imagineers or other creatives are allowed to get away with that at Disney. Bit of a double standard. They say because some CM's are front of the line and guests see them but how many people see Joe Rhode all the time on TV shows/books?

Shrek has a fart joke in it. When I saw it I just sighed. I'm not a big fan of fart humor. It just seems dumb to me. My 11 year old, of course, loved it - it's the first thing he mentioned.

Two words: chili-dog. :sick:

I think the food is great at Universal/IOA (Lombards, Mythos-top theme park restaurant for years running, Emerils, The Palm, Finnigans, etc.) The hotels are beautiful andm uch cheaper than Disney's.

I agree with the crowd totally. One of the main reasons we do not love going to Universal more. Very tough and "common" crowd.
 
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