Watch Those Decimal Points (OMG)

[anut4disney]

My friend just came and told me that her bank called and wanted to know if she had written a check for $19,223.00.

She was like, no...never written one, never had money to write one. Well the bank looks into it and it turns out that when she paid her electric bill on line she didn't put in the decimal point. So right now her account at the electric company shows her with a credit of over $19,000.

She straightened it all out and gave the girls at the electric company a good laugh. Funny thing is when you don't pay the whole amount a message will come up and question it, but not for an overpayment.

Have a great day!

 

[AllyandJack]

OMG! I did that trying to pay my mortgage over the phone. Their phone system was so annoying, but the website was down and I was NOT going pay a late fee by trying to mail it. They had the WORST system on the phone. I finally was able to enter the amount and it was something like $2,110.50 (my property taxes are high, it's not that my house is that expensive ). I hear the automated voice on the phone say "Thank you for your payment of $211,050." I was so frustrated, I yelled into the phone "You're welcome!" and hung up. I didn't have that kind of money in my account, so I figured I'd let them try and take it. I called them and my bank the next day to let them know what happened. That was the last time I ever paid by phone.

 

[Chicago526]

I heard energy costs were rising but good grief!

Don't worry, I'm sure it happens more often than you think, you aren't the first and won't be the last to ever do that!

 

[Bob Slydell]

Assuming she wrote the words on the check properly (e.g. "One hundred ninety two dollars and 23/100"), they should have cashed the check at that amount, not based on the numeric representation on the check. The words supercede the numbers on a written instrument.

Glad she got it worked out, but I'd be a little annoyed at the bank's mistake as well as kicking myself for making an error on my part.

 

[anut4disney]

Assuming she wrote the words on the check properly (e.g. "One hundred ninety two dollars and 23/100"), they should have cashed the check at that amount, not based on the numeric representation on the check. The words supercede the numbers on a written instrument.

Glad she got it worked out, but I'd be a little annoyed at the bank's mistake as well as kicking myself for making an error on my part.

She actually made the payment on line, the electric company's computer didn't catch the error but her bank did and called her questioning the amount.

 

[Bob Slydell]

Ahhh, never mind Hey, good for her bank (or the bank's software ) for realizing that something was wrong.

 

[anut4disney]

Ahhh, never mind Hey, good for her bank (or the bank's software ) for realizing that something was wrong.

We are lucky because we work right across the street from the bank and know everyone there by name. It's funny because I just talked her into switching banks, her old bank would have never caught it. She definitely had an angel on her shoulder.