excitedfamily
Earning My Ears
- Joined
- Dec 3, 2003
- Messages
- 22
I just returned from WDW yesterday and nearly didn't get home. When I got to Orlando airport a lady was walking around making sure everyone had a passport because if you didn't you wouldn't be flying!
I told her that my kids and I didn't as they didn't arrive in time (almost 40 business days later) and she said then I couldn't fly as absolutely no one was allowed to check in without a passport.
I spent 30 minutes at a checki-in desk telling them that when I had called their customer support line before my trip to make sure I wouldn't have a problem, I had been assured that only people who had to return to the States wouldn't be allowed to fly without a passport. I also told them that thier own website specifically said the same thing, meaning that people returning home would be allowed. I also pointed out that it was a rule applying to the U.S. border, not the Canadian border.
One lady was really nice and helpful, the other was quite *****y and kept muttering under her breathe that it wasn't allowed. She kept going back to see a supervisor and I had to keep persisting. It didn't help that I didn't have my citizenship card because it's with my passport application, but I had the form that came with it with my citizenship number. Both kids had their long birth certificates as I had sent in their short ones with the application.
Obviously they finally let me check in but with a lot of attitude and a lot of "We shouldn't be doing this" muttered.
The man behind me said "What are they going to do? Deport you?" The employees were not impressed with that comment.
So anyone currently at WDW who got there before the new rule without a passport beware. The airline employees seem to have been given an all encompasing order of no one can fly without a passport regardless of where they live or their citizenship.
I am still waiting for the passports to arrive. I think Monday is 40 business days after they received my applications by courier.
I told her that my kids and I didn't as they didn't arrive in time (almost 40 business days later) and she said then I couldn't fly as absolutely no one was allowed to check in without a passport.
I spent 30 minutes at a checki-in desk telling them that when I had called their customer support line before my trip to make sure I wouldn't have a problem, I had been assured that only people who had to return to the States wouldn't be allowed to fly without a passport. I also told them that thier own website specifically said the same thing, meaning that people returning home would be allowed. I also pointed out that it was a rule applying to the U.S. border, not the Canadian border.
One lady was really nice and helpful, the other was quite *****y and kept muttering under her breathe that it wasn't allowed. She kept going back to see a supervisor and I had to keep persisting. It didn't help that I didn't have my citizenship card because it's with my passport application, but I had the form that came with it with my citizenship number. Both kids had their long birth certificates as I had sent in their short ones with the application.
Obviously they finally let me check in but with a lot of attitude and a lot of "We shouldn't be doing this" muttered.
The man behind me said "What are they going to do? Deport you?" The employees were not impressed with that comment.
So anyone currently at WDW who got there before the new rule without a passport beware. The airline employees seem to have been given an all encompasing order of no one can fly without a passport regardless of where they live or their citizenship.
I am still waiting for the passports to arrive. I think Monday is 40 business days after they received my applications by courier.