Pandora, welcome. If you haven't read this thread, we really suggest you do -- at least the first 50 pages. (take notes) It basically IS your training. We have all taught ourselves with each others help. And to save everyone from trying to go back & find the "SplshMtn99 CheatSheet" the several times its been posted along the way, I've finally copied it to my harddrive. Here it is. Print it. Take it with you the first few times. Its a GUIDELINE. Not set in stone. Adjust as store & situation warrants. I think it answers all the questions you asked....but not all the questions you will have.
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SPLSHMTN99's CHEAT SHEET
For all the newbies, here's a little cheat sheet I made for myself after reading this entire thread when I was new & watching the DVD several times. Maybe it will help you with tomorrow & putting you at ease that you've done everything to prepare. (They were written for when the kit is sent to store, but really not much different.)
DAY BEFORE EVENT:
Print instructions & any emails received that amend the instructions.
Print store report form.
Call in to activate MC card. (If your event is on a Monday, only activate the card Mon AM).
Read instructions....and learn script.
Pack necessary supplies.
DAY OF EVENT:
NOTE: *Some event personnel that work thru TMT agency, like to buy product as soon as they get to store. They do this so they can make SURE that their swipe in & swipe out receipts cover the entire 4 or 5 hr event. If their receipts are even just a minute shy of the full event time, they are docked in their paycheck.
I arrive about 15 min early.
Grab a carriage & put my table & supplies in it.
Go to service desk & ask for mgr. Sometimes they come to desk with my box that was delivered to the store; most times I go to their office with my carriage (Kmart) --what ever they want.
If I'm near the back room, I open MC box & put contents in carriage & go get rid of empty box in back room compactor.
Then take carriage & go buy the stuff I need. (I just tell cashier the other junk in carriage is for my demo. No problems so far....and instructions prove all that anyway.) I'm usually thru check-out around 11. 11:10 at latest depending on how long I waited at service desk, or finding product, or check out lines.
Then I take carriage & go set up table.
Then I take carriage & grab some extra product for table display. I count the product on the shelf. Note quantity somewhere. Also note price & aisle # for customers.
Ditch the carriage when empty. Ready to roll by 11:15 most days. (first few events took me longer until I figured out this routine)
About 15-20 minutes before end of event, I put back any remaining product I took from shelf to sell (NOT the remaining product I bought to demo out). I count the remaining product on the shelf. Note it somewhere OR fill out answers on the report form.
I grab a carriage & start breaking down. Put everything in carriage. I put the stuff to go back to the manager in the child seat. All trash in my trash bag; and box up my table. I walk the store with my carriage, picking up any trash I find from event. Toss it in my bag. Head to back room. Throw out trash in compactor. Go swipe out thru register making a 75 cent purchase. Go to service desk & ask for manager to come sign me out. Give him/her whatever is left from event that instructions say to give them. Go home.
Immediately, complete report form if you didn't at the store. ***Make copy of report form & receipts for your records in case lost in the mail to agency. Either make copy at store or at home (scanner), but only after completed & signed.***
Report results to Stayingconnected.com . Attach receipts. Prepare your own envelope to mail it that night or next day using address labels (if they were provided).
If doing another event next day, activate MC card again. If next event is Mon AM, don't activate card until Mon AM. All activated cards are deactivated late Sun pm.