There for the most part is no way for some one to meet you at the front of the line, Disney has a great number of wheel chair that they really only only run out at the busest times a year ( like New Years eve, Christmas Day) with this said the well chair really is not that good. I would look at getting him an
ECV ( Disney dose have a number of them but they do run out) many compineys will deliver to a hotel ( at Disney and off site) for much cheeper too
here is a list of places where you can rent an wheel chair or ECV from off site, even if you decided to rent at Disney you may want this list incase you need one form off site, ( and the number to the local accessible taxi incase you need it)
As of November 1, 2012, WDW Resorts began a new policy regarding ECV and wheelchair delivery to their resorts:
- Featured Vendors are welcome to check equipment with Bell Services for guest retrieval and return.
- Non-featured vendors are welcome to do business on Disney property, but they must hand the equipment directly to the guest, and collect the equipment directly from the guest.
- Here's some key facts:
- Disney is trying to limit their liability for leased property on their property.
- Disney used a 3rd party company to collect information about companies that do rental business on Disney property.
- Bid packets were sent to a number of primarily ECV rental companies.
- The approval process included business verification, insurance verification, and equipment inspection.
- I have also heard that Disney had 2 other goals - one was to limit the speed of the scooters and the other was to limit the size (to make sure they fit on buses and in queues).
I have heard that the Featured Vendors also agreed that a certain percentage of their scooters would meet the speed and size guidelines.
Some very well known and recommended companies were not able to replace their fleet of scooters at this time and did not meet the guidelines for Featured Vendor for that reason.
- Some chose not to apply (Randy's always delivered and picked up in person, for example, and was not interested in being able to drop off)
- Contrary to 'popular opinion', the Featured Providers don't pay a fee to Disney (from my contact with many of the companies and with Disney Disability Srvice).
++ power wheelchairs for experienced renters
This is a list of the Featured Vendors in alphabetical order:
- Apple Scooter
321-726-6837
http://www.applescooter.com/
Apple rents scooters, manual wheelchairs, single and double strollers.
They do rent smaller, 16 inch wide wheelchairs, suitable for smaller people (and children) between 80 and 135 pounds.
Apple has many good reviews from DIS posters and is a long time favorite. There have been some recent (2015 and early 2016) negative reviews.
- Best Price Mobility
321-402-5955
Toll Free: 866-866-3434
http://www.bpmobility.com
Best Price rents scooters, manual wheelchairs, power wheelchairs ++, single and double strollers. Little feedback from DIS posters
- Buena Vista
(407)938-0349 or toll free (866)484-4797
www.buenavistascooters.com
Buena Vista rents scooters, manual wheelchairs, power wheelchairs ++, transport chairs, single and double strollers, lift chairs, knee walkers and some respiratory equipment.
They also service and repair personal equipment.
Buena Vista has many good reviews from DIS posters and is a long time favorite.
- CARE Medical was a Featured Vendor, but is closing (changed 5/2/17)
- Scooterbug
1-800-726-8284
Scooterbugmobility.com
little feedback from DIS posters.
They rent ECVs, standing ECVs, manual wheelchairs, single and double strollers (weight limit to 60 pounds).
From what I can tell, this company provides strollers, wheelchairs and ECVs for the WDW parks; and probably pool chairs. They also rent the large grey ECVs that can be rented in the parks, plus a form of Standing ECV that guests can drive from a standing position. Here is a link to a thread about them, with pictures.
Vendors not on the Featured Provider List:
The specific companies are listed because DIS posters have used and recommended them over the years. The companies with little feedback are listed along with that information.
We will NOT list a company on the FAQs thread without a significant number of recommendations from established posters. Also, some companies encourage/promote allowing children to ride as passengers on scooters. We will
not knowingly post a link to any company that encourages behavior that is unsafe and companies that manufacture ECVs specifically warn against in their instruction manuals.
- Randy's Mobility
- According to information from Randy, they have a London, England phone # that connects directly to their US. Office.
US. & CAN. (321-281-6603)
UK. (02030062368)
http://randysmobility.com/randysmobility/rentals/
- Randy's has been a long time favorite of DIS posters.
- Randys rents ECVs, manual wheelchairs and Joovey strollers, including Joovey Caboose where one child can stand behind. Randy's will sometimes rent ECVs to older teens on a case by case basis.
- Walker Mobility:
1-888-726-6837
www.walkermobility.com
Walkers rents ECVs, manual wheelchairs, Power wheelchairs ++, single and double strollers.
They do rent smaller, 16 inch wide wheelchairs, suitable for smaller people (and children) between 80 and 100 pounds.
Walker is a longtime favorite of DIS Board posters and Walker Mobility is also a wdwinfo.com sponsor
- Scootarama
877-736-8328k
http://www.scootarama.com/
Scootarama rents scooters and power wheelchairs (which they, confusingly, call another type of scooter).
Not as much feedback as Randy's, Care and Walker, but people who did post about them reported they had no problems.
- Scooter Vacations
866-778-4748
UK 02079 932302
http://www.scootorlando.com/index.html
Scooter Vacations rents scooter of various types (which they confusingly call 'electric wheelchairs')
Not as much feedback as Randys, Care and Walker, but people who did post about them reported no problems. Their website lists them as "Disney Premier Providers" and "Universal Premier Providers". Neither Disney nor Universal has any listing for "Premier Provider".
- Scootaround
1-888-441-7575
- https://locations.scootaround.com/orlando
- Not as much feedback as Randy's, Care and Walker. Scootaround rents ECV, wheelchairs and walkers/rollators. They also rent power wheelchairs.
- They are a nationwide company.
Orlando Medical Rentals
http://www.orlandomedicalrentals.com/medical-equipment-rentals-orlando.asp
If you need specialized equipment, like reclining wheelchairs or tilt in space wheelchairs, I would look here first.
There is little feedback from DIS posters.
Strollers, Baby Equipment & Special Needs Strollers
As of September 1, 2013, WDW Resorts named Featured Stroller/Baby Equipment Vendors.
Baby equipment includes items like cribs, rented baby toys, booster seats, high chairs, car seats, diaper genies, changing tables rented from a vendor.
It does not include items like diapers, formula, baby food, pacifiers, which can continue to be dropped off by vendors.
- Featured Vendors are welcome to check equipment with Bell Services for guest retrieval and return.
- Non-preferred vendors are welcome to do business on Disney property, but they must hand the equipment directly to the guest, and collect the equipment directly from the guest.
Some of the Featured Vendors listed above for ECVs and wheelchairs also rent Strollers.
This is a list of the Featured Vendors who rent only Baby Equipment in alphabetical order:
- Kingdom Strollers
407-271-5301
www.kingdomstrollers.com
single and double strollers, BOB stroller with weight to 70 pounds and height to 47 inches. Liberty Special Needs stroller
- cribs
- Kingdom Strollers is well known and well reviewed by DIS posters.
- Magic Strollers
866-866-6177
www.magicstrollers.com
single and double strollers
Magic Strollers is well known and well reviewed by DIS posters.
- Orlando Stroller Rentals
800-281-0884
www.orlandostrollerrentals.com
single strollers and double strollers, including one single stroller with a weight limit to 65 pounds and one to 75 pounds.
glider board attachments that allow a child of up to 45 pounds to stand behind the stroller.
They also rent Special Tomato Jogger, which is a special needs stroller with a weight capacity of 110 pounds.
Orlando Stroller Rentals is well known and well reviewed by DIS posters.
- Several of the Featured ECV Providers also rent single and double strollers; they are also Featured stroller providers.
A Baby's Best Friend - NOT a Featured Vendor
www.abbf.com
Wide variety of items, from single and double strollers to cribs, bassinets, backpack carriers, toys, rocking chairs and more.
They also rent wagons, which are NOT allowed in the parks.
Although they are not a Featured Vendor, they are well reviewed on the DIS site.
Accessible Vans and taxi
We have little feedback about these companies. Check when making a reservation about how and where the van will be delivered to you and how it will get back to the rental place.
Accessible Taxi vans
The company used most often by DIS posters is
MEARS, which includes buses and taxi vans. Mears taxicabs operate under the Yellow Cab Company, Checker Cab Company and City Cab Company brand. You can use these accessible taxis to get to places within WDW and also to get to other nearby locations like Universal or Sea World.
Taxicab Dispatch: (407) 422-2222