Cinderumbrella
DIS Legend
- Joined
- Aug 9, 2005
- Messages
- 11,783
Hi all!
I booked the package with the code on 1/27. About a week later I received my packet with all the details. The following day or so, I received another envelope showing my down payment.
On 1/29 I changed hotels but still used the code. It is still the same package in terms of dates, tickets etc. On 1/31, after all the code debates
, I went on-line and paid the package in full.
All I have received acknowledging the change is the invoice showing my down payment at the new hotel. It references the code, our trip dates, the new hotel and the dining plan. However, I have yet to receive a detailed sheet about the package inclusions at the new hotel or anything showing the package was paid in full. I can view it all on-line accurately, but I really want the written statment.
Anyone else having this problem? Needless to say I don't want to call CRO and inquire in lieu of all the problems CM seem to be giving everyone the past couple of days.
Thanks!
I booked the package with the code on 1/27. About a week later I received my packet with all the details. The following day or so, I received another envelope showing my down payment.
On 1/29 I changed hotels but still used the code. It is still the same package in terms of dates, tickets etc. On 1/31, after all the code debates

All I have received acknowledging the change is the invoice showing my down payment at the new hotel. It references the code, our trip dates, the new hotel and the dining plan. However, I have yet to receive a detailed sheet about the package inclusions at the new hotel or anything showing the package was paid in full. I can view it all on-line accurately, but I really want the written statment.
Anyone else having this problem? Needless to say I don't want to call CRO and inquire in lieu of all the problems CM seem to be giving everyone the past couple of days.
Thanks!