Wait List Help

[JLODONNELL]

We booked a trip for this fall at our home resort (SSR) but would like to switch if possible at the 7 month mark. Since you can't modify a reservation online (8 am), how can I add a reservation to the wait list or secure a new resort that is available without talking to member services? I wont be able to do a whole new reservation because i wont have enough points available (since we already have something secured with those points). I think that the precious hour between 8-9 might be the difference when booking. Any tips/advice would be greatly appreciated, thank you!

 

[butiflfeet]

You have two options to do this online. If the resort you want is available you would have to cancel the current reservation to free up the points and then you can book the new reservation. Yes, in the few minutes it takes to grab that new reservation it's possible that someone else could take it. But if you wait until 9 to call Member Services they would also have to cancel your current reservation first before they can book the new one for you.

Your second option is if the other resort isn't available for the dates you want. Then you can book a waitlist online and specify whether you want the waitlist to replace a current reservation if it becomes available or not.

It really wouldn't hurt to play around with the online system a bit to get more familiar. You can go through a couple of the steps and screens before you would actually book a reservation so at any point you can cancel out of the booking process before making a reservation.

 

[houseofduck]

I would check before 8am to see if there is availability at the resort you want (by putting in a day earlier as the arrival date). If there is availability, I would cancel the SSR reservation and then try for the new resort at 8am. SSR usually has availability at 7 months, so if your new choice is not available, you, most likely, would be able to get the SSR reservation again.

 

[JLODONNELL]

Thank you, I will play around with the system and look the morning before 8am thanks!