W/C rental thru Dolphin Concierge

[TheresaNY]

Has anyone rented a standard wheelchair recently through the Dolphin concierge? Is it more expensive then elsewhere ? I read on Allearsnet.com that this service is available and it looked like a good price, but I am wondering if those prices were outdated or not. Thanks in advance !
Theresa

 

[Cheshire Figment]

If you click on where it says "disABILTIES" at the top of this page it will take you to the Index. The fifth item down is the "disABILTIES FAQ" which will gives lots of useful information, including where people rent wheelchairs.

You can check on a few of them, and then call the Dolphin (407-934-4000) to find out.

 

[cupcake]

They get their rentals from an offsite company -- they do not have their own fleet -- and you risk miscommunication, whereas if you do it yourself, you know you are taken care of. I am lucky enough to stay at what my dh calls the Swolphin (Swan or Dolphin) several times a year as my dh has multiple conferences there. Based on my experiences, I say take care of it yourself from a company you know and trust. Why risk it? They don't have a dedicated person for special needs so you can get passed from person to person, none of whom really understands your needs or appreciates that you can't just wait a few days for them to help you.

Cupcake

 

[TheresaNY]

Cupcake,
Thank you so much for the great info ! I see your point and agree with you ! Do you have any specific companies that you personally know and trust? Any idea of price for one week (Thursday to Thursday)? Thank you again sovery much!
Theresa

 

[cupcake]

Theresa, I would look at the list in the FAQs. I think Cheshire Figment posted the link in this thread, and it's also at the top of the board. I personally have used Walker numerous times for ECVs. I don't know the wc prices, but I recall seeing them in the past and thinking that they seemed very reasonable. A lot of people also like Randy's, but the feedback here for rental companies is largely for ECVs. I don't know if Randy's will require you to be there in person to get a rental wc as they do with EVCs, but Walker's just has your item waiting for you.

When you make your reservations, note that you would like a room close to the elevator due to mobility issues. That way, you will not end up at the end of a huge hall if you want to try to make it down yourself to sit, get coffee, or the like. Both have been very good about this, and we did not notice any noise being by the elevators.

For the Dolphin, you need to keep your wc/ECV in your room. The Swan has a room off the lobby where you can leave your charger and stash your ECV/wc overnight if you prefer and I always take advantage of that for the ECV. Not so much of an issue for a wc, though. I suggest bringing a towel for the wc, as it is more comfortable and allows you and others to readily identify/distinguish your wc if you leave it to transfer to an attraction (although it will also have your name on it).

Have a great trip!

Cupcake