River Country
15hours49Minutes away without traffic
- Joined
- Feb 12, 2011
- Messages
- 2,436
I don't need to read the entire thread to share my opinion:
Your response was rude, classless, and ignorant. It is truly shameful to hear that you treated a cast member that way.
Your reasons to not return are entirely baseless.
That is the policy at ALL resorts I have visited, and ALL world-class hotels that employ bell staff that provide to the room luggage service.
Positions with bell services EVERYWHERE are hourly+gratuity positions.
They had EVERY right to stand there and watch you unload your vehicle - all you had to do was check your bags, go to your room, pick up the phone and ask they be delivered. That's it. That's all you had to do. In the time you spent making multiple trips back and forth, they could have had your bags out of your vehicle, and to your room.
This is a hospitality industry standard. Definitely not a "new" policy.
If they took you directly to your room, then depending on the number of arrivals - there wouldn't be ANYONE at bell services, they would all be out delivering luggage to rooms.
It is never OK to treat someone with such disrespect for absolutely no reason.
The only DVC resort that I can recall visiting that has guest use luggage carts is Hilton Head Island, and they are VERY different than the standard luggage cart.
OP, you should be ashamed of your behavior.
I dont think i treated anyone with dis respect. I simply asked for help/assitance with luggage during an off time. I didn't curse at him i expressed my opinion that was all which is what these boards are. I know some of you have beaten me up but thats OK its all good i got nothing but love for this site, WDW, and all things Disney, always have and always will.
Peace and Love Peace and Love,
