Virgin Online Booking?

[Beth__WDW23/6/02]

Me and Dp are here pricing up our 2008 holiday.
And we got our quote through and the price is good but the thing is on the top list it says the insurance for the car,but on the overall price it isnt there?
Any ideas? and it seems virgins car hire is going to pot as the intermediate car is a stratus? lol

The quote :

16 Jun 08 16 Jun 08 Flight (VS075) Manchester/ Orlando 2 2 0
10:25/ 14:50 Economy
16 Jun 08 26 Jun 08 Accom Disney Pop Century (Orlando) 2 2 0
Standard Room (x 1)
16 Jun 08 07 Jul 08 Car Intermediate Car 4 Door (x 1) 2 2 0
Virgin Fully Inclusive Package
26 Jun 08 07 Jul 08 Accom Disney's All Star (Orlando) 2 2 0
All Star Movies Std (x 1)
07 Jul 08 08 Jul 08 Flight (VS076) Orlando/ Manchester 2 2 0
18:30/ 07:25 Economy

A guide price for this itinerary is...
Description Price (£) Quantity Total (£)
Adult Price £1254.00 2 £2508.00
Child Price £269.00 1 £269.00
2Nd Child Price £269.00 1 £269.00
Room Supplement £220.00 1 £220.00
Fuel Apd & Resort Tax £108.00 2 £216.00
Fuel Apd & Resort Tax £108.00 2 £216.00
Early Booking Bonus £-50.00 2 £-100.00
Discount £-40.00 2 £-80.00
Discount £-40.00 2 £-80.00
Online Booking Discount £-150.30 1 £-150.30
Total cost: £3287.70


Do we just wait until the website sorts itself out?

 

[Claire L]

Just done a quote and no insurance in the breakdown but the car was showing an Intermediate and a Chrysler Sebring! Plus no 5% online discount

Claire

 

[Beth__WDW23/6/02]

Thats all I keep getting but the car changes each quote,If we booked would we have insurance or not its daft,I just got DP all geared up too

 

[squitty]

The website cracked up when we were trying to book Beth, so I just rang up and explained that the website was not working.
They booked it all over the phone honouring the websites price.

 

[amystevekai&bump]

The website cracked up when we were trying to book Beth, so I just rang up and explained that the website was not working.
They booked it all over the phone honouring the websites price.

Just be careful when you use the phone as well as the quotes they give you over phone also vary constantly!!!

I would price it up yourself using the brochure and have it clear in your mind what you want and what you are willing to pay and then if the quote over the phone is reasonable book it straight away - as I guarantee if you come off the phone to think it over and then ring back later - I bet the price changes again!!

Sorry to sound negative but I received 7 different quotes for the same holiday and they varied by up to £700!!! Its now supposedly sorted by a Manager - but I am still getting calls from Virgin Frequent Flyer questioning why I've been given their discount - even though it should show on their records that any discount is a 'goodwill' one because of all their c*** ups!!!