Violation notice - Can anyone shed some light on this. Please.

[Goofy05]

That seems pretty likely.



Bans are immediate, so no, you have not been banned. As far as I know, warnings don't count against you much, and I have no idea whether they are even tracked. I got 2 warnings, and still became CL_.

Regarding the automatic triggering, I have _NO_ inside information about this, but have heard that certain "phrases" can alert the staff. I don't know whether a warning is sent out automatically, or whether a staff person has to look at the alert, and then hit a respond button, or what.

But really, from what you've described, I wouldn't be too worried, nor would I take it personally, nor would I get upset.


====== the below is NOT in response to the original poster ======

[RANT]

I am also one of those people who does NOT agree with the "VMK Staff are lazy" diatribes that seem to be so popular. Unless VMK staffing levels have changed, at any given time when there are 3,000+ players logged on, there might be TWO staff who are officially on duty -- one to be social / run events / etc., and one to respond to requests for help.

So, there might only be only one staff member responding to complaints / requests for help from 3000+ players. What an incredibly awful sounding job.

And given that the Call for Help button is really meant for SAFETY issues, not "This person is mean" or "That person called me names" or "That person scammed me", I can understand why staff can get rather testy.

Many will likely respond that in that case, VMK should have more staff members on at any given time. ...And who will pay for their salaries? Staff members have left because they were expected to "work" VMK even when they weren't on duty. And we play VMK for free.

Sure, most of us expect a higher degree of customer satisfaction from anything Disney; we expect them to be responsive and constantly improve the "product", but geez, cut the magic, wonder, and pixie dust -- the bottom line is that Disney is a BUSINESS, and VMK is an ADVERTISEMENT. At least it's a more entertaining advertisement than most.

[/RANT]

Be's dead on with the software vmk has for pulling key phrases out of chats. And, yes...normally there are only 2-3 staff working at any given time. Sometimes only 1. So cut them a little slack.
The program vmk uses to search keywords sees EVERYTHING! Staff may not warn everyone, but it's logged somewhere.
Please. If you feel you need to report someone, make sure you are reporting for emergencies ONLY!! Staff get a lot of false reports, a lot of "he said/she said" reports and potential scams. If it's not something that needs immediate attention, use the contact tool from the main page, not the in-game help.
If someone is bothering you by calling you names use the ignore button. If someone is threatening to stalk you, physically harm you or someone else, report them and put them on ignore. If staff has time to check it out, they will. USE THE IGNORE BUTTON!!!! It's a great thing to have.
If you receive a warning from vmk, and you know you did nothing wrong, just let it go. It will not count against you, as it is not a ban. I have received a few warnings myself. They are precautions. Nothing more.
If you feel you were unfairly banned...which imo most are fair bans, please use the contact tool and explain your situation. Don't bombard them with 50 emails, though. One is sufficient.
Hope this cleared some of the mud away...heh.

 

[LoriR]

Just a note that this post was written back in March. Disney Dreams is still here with us, so I assume everything worked out OK.

 

[Disney Dreams]

This post is from March, when I was brand new to VMK.

I have never received any bans - not even for an hour.

I have learned since March that certain terms trigger warnings. Adhere the warnings and nothing further happens.

Mods, please close this thread. I see no value in re-hashing a situation that was months ago and resulted in nothing.

Thanks!

 

[LittleDragonErin]

Reading through the posts, there's just a couple things I want to point out.

First, some bans are not immediate. I have friends who have gotten a ban after a couple days of the violation. Sometimes it's because there was no auto keyword/phrase triggered during the violation but staff picked it up later in a transcript reading. Sometimes it's because they hadn't gotten to the report from another player yet. So not all bans can happen on the spot at the time of the violation.

Secondly, for those who are constantly saying VMK needs more staff. You have to realize this is a free game. Staff members are people working on VMK as a real job. They get paid to be staff. But they do not get paid much. As a matter of fact, several of them work another job because this job just does not pay the bills.

Staff is not lazy, they just do not have sufficient resources to handle EVERY single case with the greatest care. Again, this game is free. What is the staff to player ratio? Think about it. Rough guess there's 3,000,000 or so registered users and at any given time about 4,000 players online and about 25 staff (including QAs)...about 7 online at any given time.

Simple business logic deems that if we want better quality service, we would have to start paying so they could hire more staff.

 

[Arfy]

wow i just got reading your first post and that makes me upset also. i have had something similar to that happen to as well. except the person was my friend and wanted my information. And of caurse i said no. and at the time i was running a trade room so i booted her because i didnt want anymore problems. then shortly after i got the same messege that you got from the vmk staff. at the time i didn't know how to contact VMK staff so i just figured that i would let it go. Well While i was running another trade room she came back in and said" why did you boot me and delete our friend thing" i responded saying that i dont give my information to anyone. and she still had a problem with that. i soon found out from one of her friends that she had gotton banned until 2010.so i was releaved with that fact. hope everything works out for you.

 

[Dis-Wiz]

It was kind of funny, the other day. A friend of both my sister's and mine came into my room asked when or if my sister was coming back on that night. I told him that she wouldn't be on in a little while since she was out with a few friends eating "I scream" lol. Then all of a sudden we both get a message saying that taking about "making out, kissing, or any behavior like it is strickly forbidden in VMK and next time we will be banned from VMK."

My friend sent a message to staff asking why we got this warning, but received no response.

 

[Disney Dreams]

Again, this is very old. I was never banned for this - or anything else. I am 100% ban free in VMK. It was an auto warning triggered by words that were said, actually repeating what someone else said. Scroll up a few for more info.

Thanks for the concern all, but I am still out there and lurking in vmk world! Just ask my friends - Hey, look, it's Disney Dreams! Still here!


Mods, can we please close to avoid more posting on a 3 month old issue that has no relevance anymore?

Thanks all!

 

[Dragonlord11_7]

I have to agree with JeanJoe here - it sounds like a "room warning" that everyone gets, even if you were in another room at the time and the event was over. I got one once and had done nothing - I wasn't even talking! But then I realized that everyone in the room received it. I also recently received a message from staff - not an official warning - about dictionary dancing! I sent a message to my friend, RiceOwl, and in my excitement I had related to him my latest fireworks score: too fix trea! It seemed like such a small thing, but I had broken the rules.

I think, Jegrezo/Disney Dreams, that you have nothing to worry about. You did the right thing.

In the database it hints to a room warning...
#Moderation Menu
mods.akb.targethd=Operating on:
mods.akb.inputhd2=Message to users(s)
mods.akb.inputhd3=Moderation log message:
mods.akb.inputhd4=Ban player for:
mods.bantime1.text=2 Hours
mods.bantime2.text=Day(24 hours)
mods.bantime3.text=Week(168 hours)
mods.bantime4.text=Month(720 hours)
mods.bantime5.text=Permanent(100000)
mods.kick=Kick
mods.alert=Alert
mods.ban=Ban
mods.room=Room
mods.forcename=Force name change
mods.pit=PIT
mods.akb=AKB
mods.helpbrowser=Open Call for Help browser
mods.mute=Mute
mods.unmute=Unmute
mods.mute.single=Mute
mods.unmute.single=Unmute
mods.menu.roomhd=Room:
mods.open=MOD
mods.akb.hd= Alert Kick Ban
mods.menu.hd=Moderation Menu

 

[dancegrl1093]

gosh, i had been friends with the person who caused your problem (i would say her name, but it would probably be removed anyways, i'm not sure) and nothing bad ever happened to me................. i don't mean to sound negative, but i don't think vmk staff will be getting back to you any time soon. i wouldn't worry too much. it doesn't sound like you have done everything even slightly wrong. i can't help but wonder what she meant by no i do not mean where do you live.

 

[Laurabearz]

(((((Hugs))))))