On our last trip, we had Tutto Italia reservations, but looked at the Via Napoli menu and decided to try that instead. We very much regretted that decision afterwards. My wife had the pizza, which was okay. My chicken parm came with this "spaghetti torte" thing which was this hard inedible thing. (My wife said it was like "spaghetti pie" she had in the past). The chicken parm itself was "so so". After trying one bite, my wife said "you like that?" (as if no human actually could.) The appetizers were bad. The dessert (alleged zeppole) was terrible. Oh, and the only thing worse than the food was the service.
The two times we've been to Tutto Italia, the food, service, everything was great. We really wished we stuck with Tutto.